Kenneth McGee
Blanchard,OK
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Independent Insurance Adjuster
Eberl Claims Service
07.2021 - 03.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
- Assisted in training new adjusters, sharing best practices for efficient case management and successful claim resolutions.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
Independent Insurance Adjuster
Alacrity Solutions
02.2021 - 07.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
Independent Insurance Adjuster
Pilot Catastrophe Services
10.2020 - 11.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
Aircraft Mechanic
AAR Corporation
10.2017 - 06.2020
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Obtained fuel and oil samples to check for contamination.
- Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times.
Teacher
Arlington Independent School District
01.2012 - 08.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Education
Bachelor of Science - Education
University of North Texas
Denton, TX05.2011
Aviation Maintenance Technician
International Aviation And Travel Academy
Arlington, TX08.2000
Skills
- Excellent work ethic
- Quality Control
- Attention to Detail
- Technical knowledge
- Professional ethics
- Critical Thinking
- Customer Service
- Computer Proficiency
Timeline
Independent Insurance Adjuster
Eberl Claims Service
07.2021 - 03.2023
Independent Insurance Adjuster
Alacrity Solutions
02.2021 - 07.2021
Independent Insurance Adjuster
Pilot Catastrophe Services
10.2020 - 11.2020
Aircraft Mechanic
AAR Corporation
10.2017 - 06.2020
Teacher
Arlington Independent School District
01.2012 - 08.2017
Bachelor of Science - Education
University of North Texas
Aviation Maintenance Technician
International Aviation And Travel Academy
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