Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shelia Smith-Johnson

Haughton,Louisiana

Summary

With over 30 years of experience in leadership development and employee engagement, this candidate is eager to leverage expertise to drive the growth and success of high-performing teams at Luminant Generation Company LLC. Backed by a solid background in psychology, this candidate possesses the skills and knowledge necessary to foster a positive work environment that promotes collaboration, productivity, and innovation. By applying extensive experience and understanding of team dynamics, this candidate is committed to enhancing organizational performance and achieving strategic objectives.

Overview

33
33
years of professional experience

Work History

Dealer/Supervisor/Group Leader/Leadership Development Coach

Horseshoe, Bally’s, and Margaritaville Casino
09.1994 - Current
  • Delivered leadership coaching programs to a diverse range of employees, facilitated workshops on emotional intelligence, conflict resolution, and resilience, promoting improved communication and interpersonal relationships
  • Implemented performance enhancement strategies using Lean principles, resulting in improved efficiency and effectiveness across teams and supported teams in adopting Human and Organizational Performance (HOP) principles to improve safety, operational performance, and team collaboration

Property Manager

Department of Housing and Urban Development
06.1992 - 08.1994
  • Applied leadership and coaching skills to effectively manage day-to-day operations of residential properties, including overseeing maintenance, tenant relations, and budgeting

Education

Bachelor of Science - Psychology

Louisiana State University
Alexandria, Louisiana
12.2024

Associate of Science - Accounting and Business Management

Southern University
Shreveport, Louisiana
05.2022

Skills

  • Lean process improvement principles
  • Human and Organizational Performance (HOP) integration
  • Strong interpersonal and communication skills
  • Team management
  • Compliance awareness
  • Employee relations
  • Gaming regulations

References

Available Upon Request

Timeline

Dealer/Supervisor/Group Leader/Leadership Development Coach

Horseshoe, Bally’s, and Margaritaville Casino
09.1994 - Current

Property Manager

Department of Housing and Urban Development
06.1992 - 08.1994

Associate of Science - Accounting and Business Management

Southern University

Bachelor of Science - Psychology

Louisiana State University
Shelia Smith-Johnson