Summary

Overview

Work History

Education

Skills

Timeline

Stephen Reaves

SNELLVILLE,GA

Summary

Resourceful Order Picker familiar with quality control and organizing packages. Team player consistently selected to mentor new warehouse employees. Recognized for meeting quotas, deadlines and quality standards.

Proven professional in shipping and receiving industry offering skills in product picking, aisle organization and skid breakdown. Looking to be next Order Picker with establishment that appreciates fantastic customer order fulfillment skills.

Overview

years of professional experience

Work History

Internet Order Puller

Parts Authority

Norcross , GA

2021.02 - Current

Ensure accuracy and completeness of all orders.
Fulfilled orders quickly to accomplish challenging daily objectives.
Selected products and items from shelves and pallets for customer orders.
Cleaned and organized aisles, work stations and floors to promote operational productivity.

Sales Specialist

Lowes Home Improvment

Chamblee , GA

2016.01 - 2021.02

Educated customers on product features and technical details to highlight benefits.
Developed key customer relationships to increase sales.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Monitored customer order process and addressed customer issues.

Patient Access Representative

Parallon

Norcorss , GA

2014.01 - 2015.12

Applied HIPAA privacy and security regulations while handling patient information.
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Communicated financial obligations to patients and collected fees at time of service.
Explained various admission forms and policies, acquiring signatures for consent.
Processed patient responsibility estimate determined by insurance at pre-registration.

Retail Sales Specialist

Academy Sports and Outdoors

Snellville , GA

2011.01 - 2013.12

Engaged positively with each customer, providing professional and polite support for sales and service needs.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Maintained current store, product and promotional knowledge to drive consistent sales.
Provided in-depth information on product features so customers could make educated buying decisions.