Courtney Brown
Pensacola,FL
Summary
Dynamic Branch Coordinator with a proven track record at Freedom Forever Solar, adept in process improvement and staff development. Leveraged attention to detail and solar industry knowledge to enhance operational efficiency and customer service. Excelled in identifying risks and implementing strategic solutions, demonstrating a resourceful nature and exceptional decision-making skills.
Overview
3
3
years of professional experience
Work History
Branch Coordinator
Freedom Forever Solar
Pensacola, FL
07.2024 - Current
- Identified potential risks associated with branch operations and developed mitigation plans accordingly.
- Coordinated branch operations to ensure efficient customer service.
- Developed strategies for streamlining existing permitting processes when possible.
- Maintained updated knowledge of applicable state and local laws, regulations, and requirements related to permits.
- Evaluated applications and assessment results to determine eligibility and acceptance.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Created reports summarizing key performance indicators associated with specific projects.
- Tracked the progress of projects by creating dashboards using various software applications such as Power BI.
Deal Progression Specialist
Meraki Solar, LLC
Pensacola, FL
09.2022 - 07.2024
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Produced accurate reports of project activities.
- Led strategic decision-making in situations with limited information and tight time constraints.
- Led project planning and development, quality control and final review to control milestones and deliverables.
- Assigned tasks to project team members, and monitored progress to ensure timely completion.
Inspector Specialist
Meraki Solar, LLC
Pensacola, FL
12.2021 - 09.2022
- Ensured all documentation was properly stored, organized, and easily accessible on the day of inspections.
- Investigated incidents or discrepancies identified during inspections, determining root causes, and implementing corrective addresses.
- Identified areas of improvement in the inspection process and implemented changes.
- Assisted team members in troubleshooting complex inspection challenges.
Education
Associate of Applied Science - Cyber Security
Pensacola State College
Pensacola, FL05-2024
Associate of Arts - General Studies
Pensacola State College
Pensacola, FL12-2022
Skills
- Account review
- Attention to detail
- Staff development
- People-oriented
- Resourceful nature
- Multi-tasking
- Conflict resolution
- Customer and vendor relations
- Decision-making
- Process improvement
- Customer service
- Solar industry knowledge
Timeline
Branch Coordinator
Freedom Forever Solar
07.2024 - Current
Deal Progression Specialist
Meraki Solar, LLC
09.2022 - 07.2024
Inspector Specialist
Meraki Solar, LLC
12.2021 - 09.2022
Associate of Applied Science - Cyber Security
Pensacola State College
Associate of Arts - General Studies
Pensacola State College
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