Tammy Roberson
New Market
Summary
Professional in branch operations with strong background in coordinating administrative and logistical functions. Skilled at optimizing processes, enhancing customer satisfaction, and fostering team collaboration to achieve organizational goals. Known for adaptability and reliability in dynamic environments. Proficient in communication, problem-solving, and time management.
Overview
13
13
years of professional experience
Work History
Branch Coordinator
Centerwell Home Health
Huntsville, AL
07.2013 - Current
- Coordinated office operations, ensuring seamless communication among staff and clients.
- Facilitated training sessions for new employees, enhancing team performance.
- Monitored branch compliance with company policies, ensuring regulatory adherence.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Supported the development of new business initiatives by conducting research, presenting findings to management, and assisting with implementation plans.
- Developed strong relationships with vendors, negotiating favorable contracts and securing cost-effective supplies for the branch.
- Oversaw inventory management systems, ensuring adequate stock levels were maintained while minimizing excess or obsolete items.
- Facilitated communication among team members through regular meetings, updates, and open channels for feedback.
- Performed data entry, filing, copying, and faxing.
- Managed daily operations for a smooth functioning of the branch, resulting in higher productivity and customer satisfaction. Our branch strives to remain a 5 Star location.
- Served as primary receptionist for greeting, directing, and assisting visitors and directing incoming calls.
- Completed bi-weekly payroll for 35 employees.
- Complete all new hire requirements including I9 process
- Process Billing for our branch including getting orders signed by the doctors so that we can release the patient's claims
- Conduct daily meetings and go over our numbers with the office staff including our unbilled amount, orders outstanding and scheduling needs
Education
Snead State Community College
Boaz, ALSkills
- Marketing coordination
- Branch operations management
- Excellent work ethic
- Customer service
- Attention to detail
- Excellent time management skills
- Decision-making
- Accounts receivable
- Goals and performance
- Account review
- Work prioritization
Timeline
Branch Coordinator
Centerwell Home Health
07.2013 - Current
Snead State Community College