
Customer service oriented, patient-centered professional with a collaborative approach to assess, plan, manage, and advocate for options and services. Communicates effectively to meet individual needs and coordinates available resources to promote quality outcomes. Experience includes working with vulnerable populations. Shows sound judgment and good decision making when dealing with problems. Follows directions to ensure accurate and timely completion of duties. Manages time and priorities in multitask environments. Strong written and verbal communication skills. Zoom Communication Platform; Microsoft Office Applications – Word, Excel, PowerPoint; Types 30 WPM. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Highly detail-oriented and professional and successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Dedicated professional skilled in organizing, validating and transferring records. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions. Detail-oriented medical records professional with advanced knowledge of medical terminology, procedural codes, and billing practices. Known for diligently checking records and resolving discrepancies. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.