BRIGITTE RUGEL
Glendale,NY
Summary
Experienced and dependable healthcare professional with a strong track record in delivering exceptional patient care. Expertise includes patient intake, data entry, and clinical procedures. Demonstrates excellent communication and problem-solving abilities, with a strong commitment to high quality healthcare services. Proficient in EMR and other medical software, with a thorough understanding of medical terminology and HIPAA regulations. Dedicated to ensuring efficient and accurate healthcare experiences. Passionate about educating patients on their health and integrating both conventional and holistic approaches to promote long-term wellness.
Overview
7
7
years of professional experience
Work History
Home Health Care Provider
Edison Home Health Care
11.2021 - Current
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
- Assisted the client by accompanying them to their doctor's appointment and completed the necessary medical forms on their behalf.
Medical Assistant
Anna Arsenous General Cosmetic & Surgical Arts
02.2022 - 07.2023
- Provided comprehensive support in OR preparation, including instrument sterilization, equipment setup, and patient preparation for surgeries.
- Collaborated with surgical team, handling instruments, maintaining sterile field, monitoring vital signs, and assisting in patient monitoring during procedures.
- Managed surgical supply inventory, ensuring regular restocking and maintaining accurate records.
- Documented patient information, surgery details, and post-operative care in records, adhering to HIPAA regulations for confidentiality.
- Reviewing pre and post-operative instructions to patients.
- Monitoring recovery, assisting with wound care.
- Ensured adherence to safety protocols and infection control, maintaining a sterile environment and proper medical waste disposal.
- Interpreted and communicated critical information from pathology and radiology reports for optimal surgical planning and team decision-making.
- Reduced patient wait times by 15% by streamlining clinical workflows, increasing clinic efficiency.
- Conducted monthly recall appointments and coordinated referrals to the radiology facility.
- Performed medical records management, including filing, organizing, and scanning documents.
Front Desk Receptionist
National Dental
03.2019 - 10.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Processed patient check-outs and handled payment transactions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Performed monthly recall calls to patients to schedule their dental follow-up appointments.
Front Desk Receptionist / Biller
Golden Care PC
10.2018 - 03.2019
- Welcoming visitors in a professional manner while managing multiple tasks simultaneously.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
- Handled confidential matters discretely by maintaining strict confidentiality policies.
- Updated company databases and visitor logs with daily data and incident information.
- Coordinated with other departments to facilitate efficient operations throughout the organization.
- Handled daily reception tasks for a busy medical office with 50+ patient visits per day.
Medical Assistant Intern
Richard S. Berry Dermatology
01.2018 - 08.2018
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Education
Bachelors of Science - Health Science
CUNY York College
Queens, New York06.2023
Associate in Science (A.S.) - Liberal Math and Science
CUNY LaGuardia Community College
Queens, New York06.2020
High School Diploma -
World Journalism Preparatory School
Queens, New York06.2014
Skills
- Data Entry
- EMR
- HIPAA
- Microsoft Word
- Google Docs
- Google Sheets
- Bilingual
- Decision-making
- Goal oriented
- Problem-solving
- Interpersonal communication
- Critical thinker
- Creativity
- Active listener
- Communication
- Team leadership
- Customer Service
- Skills management
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
Passionate about providing compassionate care and support, particularly for children and the elderly, whether in medical assistance or through companionship Dedicated to promoting holistic wellness and exploring alternative therapies alongside traditional medicine to enhance overall well-being An advocate for healthy living, I find joy in preparing nutritious meals, which I view as both therapeutic and rewarding I also prioritize self-care through low-intensity workouts and monthly Reiki sessions, reflecting my commitment to maintaining balance and health in all areas of life
Timeline
Medical Assistant
Anna Arsenous General Cosmetic & Surgical Arts
02.2022 - 07.2023
Home Health Care Provider
Edison Home Health Care
11.2021 - Current
Front Desk Receptionist
National Dental
03.2019 - 10.2019
Front Desk Receptionist / Biller
Golden Care PC
10.2018 - 03.2019
Medical Assistant Intern
Richard S. Berry Dermatology
01.2018 - 08.2018
Associate in Science (A.S.) - Liberal Math and Science
CUNY LaGuardia Community College
High School Diploma -
World Journalism Preparatory School
Bachelors of Science - Health Science
CUNY York College
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