Nicole Cox
Supported Living Supervisor
Iowa City,IA
Summary
Responsible Supportive living Supervisor committed to supporting individuals with disabilities in all facets of life, including emotional guidance and safety. Bringing 7 years of experience combined with strong desire to create lasting and positive individual and staff rapport.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Supported Living Supervisor
Systems Unlimited, Inc
Iowa City, IA
04.2016 - Current
- Delivered at-home direct support to clients with disabilities.
- Maintained adequate staffing ratios by preparing monthly staff schedule based on approved ISP or Systems Unlimited inc staffing patterns and managed overtime within limits.
- Compiled, organized and reported on community behavioral data.
- Worked as fill-in direct care staff in homes and in hourly.
- Kept accurate records for individual personal spending accounts.
- Promoted positive relations between individuals and staff.
- Facilitated staff meetings to discuss concerns, review trainings and convey information about policy and ISP changes.
- Assisted individuals with transitioning into new living environment and maintained strong relationships with individuals and families.
- Strategized to improve individual care and satisfaction and held weekly meetings with cluster team to advocate for individual needs.
- Enforced policies and safety standards through site and hour inspections.
- Provided emotional and mental health supports for individuals coping with life in a pandemic, starting projects such as "Iowa City Rocks!" to alleviate community alienation.
- Supported personal needs of individuals dealing with diverse conditions.
- Provided swift and knowledgeable emergency support in line with on-call protocols.
- Managed team of employees, overseeing training and professional growth of employees.
- Participated in team-building activities to enhance working relationships.
- Assisted in writing individual servies plans and imputing them into correct software.
- Assisted in ensuring correct documentation standards were met, to allow for individual needs to be met.
- Taught hourly and site documentation and assisted many with utilizing documentation skills learned at Systems Unlimited, inc.
09.2021 - 04.2016
Direct Support Professional
Systems Unlimited, Inc
Iowa City, IA
09.2014 - 04.2016
- Monitored progress and documented individual status changes to keep care team updated.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Maintained clean, safe and well-organized individual environment.
- Assisted disabled clients to support independence and well-being.
- Minimized injuries to staff or individuals through safety care training and using skills provided.
- Led individual or group recreational activities for enhanced individual outcomes.
- Consulted with different healthcare disciplines to offer important mental and physical health support to individuals.
- Supervised daily activities and provided assistance to staff.
- Updated individual files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted with daily living activities, running errands and household chores.
- Recorded status and duties completed in comlogs for management and co staff.
- Monitored individuals' overall health and well-being and noted significant changes.
- Helped individuals maintain optimal health by overseeing medication administration and doctor's appointments.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Cooked meals and assisted individuals with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each individual.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and individual-focused care to cultivate well-being.
- Coordinated and managed weekly lunch bunch social group events.
Dietary Cook
Iowa City Rehabilitation And Nursing Home.
Iowa City , IA
09.2012 - 09.2014
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Followed standard recipes, menus and apportions according to established standards.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Received orders, verified contents against invoices and assessed quality of products to verify conformance to organizational standards.
- Updated daily logs, checked in deliveries and submitted weekly reports.
- Followed proper procedures for use of government-provided commodities.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Dietary Cook
Elder Services, Inc
Iowa City , IA
06.2007 - 09.2012
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Followed standard recipes, menus and apportions according to established standards.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Performed tasks pertaining to transportation, preparation and setting up of delivery of meals on wheels meals and weekly social events.
- Assisted in training new staff.
- Followed proper procedures for use of government-provided commodities.
- Updated daily logs, checked in deliveries and submitted weekly reports.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Education
Associate of Arts - Education
Kirkwood Community College
Cedar Rapids, IA 08.2000 - 06.2004
Skills
Microsoft Office
undefinedTimeline
09.2021 - 04.2016
Supported Living Supervisor
Systems Unlimited, Inc
04.2016 - Current
Direct Support Professional
Systems Unlimited, Inc
09.2014 - 04.2016
Dietary Cook
Iowa City Rehabilitation And Nursing Home.
09.2012 - 09.2014
Dietary Cook
Elder Services, Inc
06.2007 - 09.2012
Associate of Arts - Education
Kirkwood Community College
08.2000 - 06.2004
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