Anthony R Snell
Warehouse Supervisor
Oakland,CA
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Field Supervisor
Advantage Research
Milltown, NJ
02.2013 - 04.2017
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Delivered new-hire orientation, training and ongoing educational programs to foster team development.
- Kept teams on task to complete milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
Asst. Manager
Riteway Plumbing
01.2009 - 01.2013
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Selector
C&S Wholesale Grocers Inc.
Carteret, NJ
01.2006 - 01.2009
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
Driver
Lyft
San Francisco, CA
06.2017 - 05.2018
Retail Driver
Flow Kana
Oakland, CA
03.2018 - 06.2018
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assisted customers with prompt and polite support in-person and via telephone.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Delivered products to Medical patients and to Rec. customers doorsteps and business offices.
- Utilized OnFleet to manage deliveries while on route.
- Processed payments, made change and provided receipts.
Retail Dispatcher
Flow Kana
Oakland, CA
06.2018 - 08.2018
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Directed dispatching, routing and tracking of 9 fleet vehicles.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Provided safety training and development services for new and existing drivers.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Helped customers place orders through Meadow/Get Nugg or our backend system.
- Tracked costs and expenses to compare with original budget and identify failure points.
Wholesale Driver
Flow Kana
Oakland, CA
08.2018 - 05.2019
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Checked in with dispatch service and updated with current location.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Obtained customer signatures to complete and process paperwork.
- Delivered goods and products to customer on time and in excellent condition.
Wholesale Dispatcher
Flow Kana
Oakland, CA
05.2019 - Current
- Monitored flow of paperwork (COAs ,Invoices Mertc) and directed information to appropriate departments.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Ordered supplies and allocated resources to personnel based on need.
- Assessed regulatory and operational risks for escalation to management.
- Metrc Manager
- Track drivers on Verizon Reveal until they return for the night.
- Support the drivers In cases of Rejections , Damages or any issues they may come across in the field.
- Manage Timesheets and Call Outs. Approve PTO time.
- Directed dispatching, routing and tracking of [10] fleet vehicles.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Received new orders, prepared documentation and assigned personnel.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Route Coordinator
Flow Kana
Oakland, CA
05.2019 - Current
- Oversaw and motivated team employees in warehouse to increase efficiency.
- Plan multi-stop routes for all the drivers & give accurate ETA’s to the Account Managers
- Handled day-to-day shipping and receiving
Fleet Manager
Flow Kana
Oakland, CA
06.2020 - Current
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Maintained accurate driver information for delivery scheduling.
- Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
- Set up all the Car Washes , Oil Changes or any other Maintenance needs.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Completed projects by effectively delegating tasks and overseeing employee performance.
Warehouse Supervisor
Flow Kana
Oakland, CA
06.2020 - Current
- Oversaw daily operations and shipping and handling processes in Northern and Southern Ca,
- Supervised shipping and receiving, distribution, and workplace safety.
- Revised and developed procedures to reduce risk and achieve compliance.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised warehouse operations by managing and assigning tasks to employees during shifts.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- In constant communication with other HUBs and Dispatchers to setup Transfers and Assist when needed.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
Education
High School Diploma - Rahway, Share
Rahway High School
Rahway, NJ 09.2000 - 06.2004
Skills
Schedule development
Effective communication
Warehouse Logistics
Shipping and receiving operations
Loading and unloading
Warehouse safety
Safety and compliance
Staff Management
Material handling
5 Years Supervisory Experience
10 Years Delivery Driver Experience
5 Years in the Cannabis Industry
Onfleet
Nugg
Meadow
METRC
Verizon Reveal
Slack
MS Word
MS Excel
Cannabis Trimmer
Cannabis Consultant
Fleet Managing
Making SOPs
Timeline
Fleet Manager
Flow Kana
06.2020 - Current
Warehouse Supervisor
Flow Kana
06.2020 - Current
Wholesale Dispatcher
Flow Kana
05.2019 - Current
Route Coordinator
Flow Kana
05.2019 - Current
Wholesale Driver
Flow Kana
08.2018 - 05.2019
Retail Dispatcher
Flow Kana
06.2018 - 08.2018
Retail Driver
Flow Kana
03.2018 - 06.2018
Driver
Lyft
06.2017 - 05.2018
Field Supervisor
Advantage Research
02.2013 - 04.2017
Asst. Manager
Riteway Plumbing
01.2009 - 01.2013
Selector
C&S Wholesale Grocers Inc.
01.2006 - 01.2009
High School Diploma - Rahway, Share
Rahway High School
09.2000 - 06.2004