Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of consumers in dynamic settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Master Designer
JCPenney Salon
07.2022 - Current
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Maintained 20-30 return customers through precise cutting, coloring and styling of clients' hair.
Used social media platforms to promote salon and services.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Prepared detailed reports on design progress and performance
Designer Stylist
JCPenney Salon
07.2019 - 07.2022
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Distributed business cards outside of salon to generate new business.
Worked with men, women and children to complete 3-5 on daily basis.
Educated customers on products to maximize benefits.
Processed payments, entering sales in register for prompt customer service.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Wellness Coordinator
Sanctuary at Mercy Village
08.2016 - 05.2018
Answered telephone calls to offer office information, and answer questions
Administered medications to patients and remained vigilant for negative side effects
Hired and trained multiple new staff members on facility policies, patient care and medicine distribution
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
Documented residents' mental status, sleep, and eating patterns in medical record books
Educated families and patients on current facility procedures, medical diagnoses and best courses of action
Resident Care Provider
03.2015 - 08.2016
Planned, prepared, and served meals and snacks according to prescribed diets
Followed nutritional plans to prepare optimal meals
Answered 20 call lights and supported patient comfort and safety by adjusting bed rails and equipment
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes
Resident Care Provider
The Harrington
03.2013 - 03.2015
Assisted in bathing, toileting, and dressing assistance
Used equipment (Hoyer Lift, wheelchair, and walker) in safe manner
Followed care plans and ensured privacy of residents
Exhibited sensitivity and warmth and promoted concern for rights of residents
Mediated conflicts and worked to resolve problems
Supported residential activities and functions through active planning and participation
Took steps to establish positive rapport with residents.
Managed over 25 Call Lights a day
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL
08.2017
Skills
Proficiencies:
MS Office; MS Excel; MS Word; MS PowerPoint; Typing Speed: 60 wpm
Skills: Written and verbal communications (letters, emails, presentations, face-to-face communications), Problem solving skills, Attention to detail, Following directions, Team player
Customer Satisfaction
Strong Analytical and Problem-Solving Skills
Conflict Resolution
Active Listening
Teamwork Skills
Clientele Management
Service Tickets
Problem-Solving Ability
Customer Service
Certification
Licensed - Cosmetologist - 10 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Master Designer
JCPenney Salon
07.2022 - Current
Designer Stylist
JCPenney Salon
07.2019 - 07.2022
Wellness Coordinator
Sanctuary at Mercy Village
08.2016 - 05.2018
Resident Care Provider
03.2015 - 08.2016
Resident Care Provider
The Harrington
03.2013 - 03.2015
Associate of Science Degree - Health Sciences – Medical Administrative Assistant