Stephanie Robinson
Oregon City,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Workit Health
11.2021 - 05.2023
- Scheduled appointments and confirmed member care appointments, providing resources for members
- Provided chat support and took inbound calls, transferring them to appropriate departments
- Achieved a 95% satisfaction rating from members.
Phlebotomist
Northwest Primary Care
08.2021 - 11.2021
- Provided patient care and used computer software for clinic and laboratory work
- Drew and processed labs and scheduled appointments.
Site Lead
BioReference Laboratories
11.2020 - 07.2021
- Managed staff and ordered supplies
- Communicated with team and Bioreference & NBA staff, running daily operations
- Approved time cards and scheduled shifts
- Increased efficiency by 20% through process improvements.
Education
High School Diploma -
Gladstone High School
Gladstone, OR06.2015
undefined
West Coast Phlebotomy
2015
Skills
- Experienced healthcare coach and member care representative with strong
- Communication, problem-solving, and teamwork skills Proficient on medical software: Epic, Intergey, Harvest
- Software programs, Excel, PowerPoint, Microsoft Word, Google Docs, Google
- Sheets, Asana, Slack, Zoom Conference, and Google Meets
- Flexibility
- Teamwork
- Quick learner
- Trainable
- Customer service
- Zoom Conference
- Google Meets
- Case Management
- Setting Up Equipment
- Quality Patient Care
- Direct Patient Care
- Venipuncture
- Clean Equipment
- Time Management
- Equipment and Instrument Sterilizatoin
- HIPAA
- Patient Safety
- Specimen Labeling Procedures
- Specimen Collection
- Customer Satisfaction
- Safety Requirements
- Phlebotomy Procedures
Timeline
Workit Health
11.2021 - 05.2023
Phlebotomist
Northwest Primary Care
08.2021 - 11.2021
Site Lead
BioReference Laboratories
11.2020 - 07.2021
High School Diploma -
Gladstone High School
undefined
West Coast Phlebotomy
Similar Profiles
Clare PritchardClare Pritchard
VP, Clinical Operations at Workit HealthVP, Clinical Operations at Workit Health
Melissa HutchesonMelissa Hutcheson
Billing Manager at Workit HealthBilling Manager at Workit Health
James DanielsJames Daniels
Social Worker at Workit HealthSocial Worker at Workit Health
Jaselle MazziJaselle Mazzi
Production Grinder at Precision CastpartsProduction Grinder at Precision Castparts
Brinda DoyleBrinda Doyle
Real Estate Broker at MORE RealtyReal Estate Broker at MORE Realty