MARTHE PROPHETE

• Identified plans and resources required to meet project goals and objectives.
• Achieved project deadlines by coordinating with contractors to manage performance.

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• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.

• Created opportunities for volunteers to develop leadership and other life skills under program guidelines.
• Provided technical assistance with service operations and connected participants to external resources.
• Encouraged service members to provide meaningful service to customers and successfully complete shifts.
• Maintained regular communication with program participants and associates to promote future initiatives, organize new projects, and share program achievements.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.