Todd Fischer
Lemont,IL
Summary
Results-driven professional with 30 years of experience in leadership, technical systems management, and team development. Proven expertise in implementing and managing SaaS platforms, including PS Trax, to optimize operations and improve organizational efficiency. Adept at building strong relationships, understanding customer needs, and delivering tailored solutions. Skilled communicator and strategic thinker with a track record of mentoring teams and aligning technical capabilities with business goals. Eager to leverage technical expertise, problem-solving abilities, and a customer-focused mindset to drive sales success and client satisfaction in a dynamic SaaS environment.
Overview
8
8
years of professional experience
Work History
Lieutenant
Lemont Fire Protection District
11.2016 - Current
- Lead teams of 5+ in high-pressure situations, demonstrating exceptional communication and leadership skills.
- Coordinates training programs to enhance technical competencies, improving team performance by more than 50%.
- Implements and enforces safety protocols to minimize risks and ensure well-being of team members and community.
- Builds trust with stakeholders by addressing challenges proactively and delivers solutions tailored to their needs.
Ps Trax Systems Manager
Lemont Fire Protection District
05.2023 - Current
- Manages implementation projects, ensuring timely delivery and user satisfaction.
- Develops and implement strategic plans to enhance functionality and efficiency of PS Trax systems based on Organization needs.
- Collaborates with stakeholders to align SaaS capabilities with organizational goals, fostering stronger user engagement.
- Improves SaaS platform adoption by training staff and troubleshooting user issues, increasing team efficiency by 100%.
ESRI / Arc GIS Systems Manager
Lemont Fire Protection District
01.2021 - Current
- Manages and maintains ESRI ArcGIS systems to ensure optimal functionality and performance for spatial data analysis.
- Conducts regular training sessions for staff on GIS best practices, software updates, and new features to promote efficient use of ArcGIS tools.
Halligan / Check It Systems Manager
Lemont Fire Protection District
01.2017 - 08.2023
- Developed and implemented effective strategies for managing and maintaining Halligan and Check It systems to ensure optimal performance and reliability.
- Oversaw installation, configuration, and upgrades of Halligan and Check It systems to meet specific business requirements and objectives.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues related to Halligan and Check It systems in a timely manner.
- Provided training and support to staff members on the proper use and best practices for utilizing Halligan and Check It systems to maximize efficiency and productivity.
Education
Various Fire Certificates - Fire Science
Romeoville Fire Academy
Romeoville, IllinoisSkills
- Strategic Planning / Execution
- Technical Training / Onboarding
- Problem Solving / Troubleshooting
- Cross Functional Collaboration
- SaaS Implementation / Optimization
- Microsoft Software / Google
- Zoom Platform
Timeline
Ps Trax Systems Manager
Lemont Fire Protection District
05.2023 - Current
ESRI / Arc GIS Systems Manager
Lemont Fire Protection District
01.2021 - Current
Halligan / Check It Systems Manager
Lemont Fire Protection District
01.2017 - 08.2023
Lieutenant
Lemont Fire Protection District
11.2016 - Current
Various Fire Certificates - Fire Science
Romeoville Fire Academy
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