Kelsey Chappell
Fort Worth,TX
Summary
Dedicate and passionate person with more than 8 years of customer service experience and a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Prayer Minister
Daystar Television Network
Dallas, TX
11.2021 - 08.2022
- Provided spiritual care through counseling and prayer and input their needs into the system.
- Input pledges and donations into system
- Managed recurring payments
- Performed customer service duties including working voicemails and returned calls
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Receptionist
Legacy Oaks Of Axle
Azle, TX
03.2019 - 05.2019
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks, met time-sensitive deadlines and file documents.
- Gave tours to potential buyers
Processor
LG Electronics Inc
Fort Worth, TX
08.2017 - 06.2018
- Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.
- Prepared, boxed and staged outgoing shipments.
Receptionist
Motivation Graphics
Fort Worth, TX
01.2018 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier
Old Navy
Fort Worth, TX
10.2016 - 05.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Saginaw High School
Fort Worth, TX05.2014
Skills
- Interpersonal Communication
- Organization and Time Management
- Attention to Detail
- Excellent Communication
- Active Listening
- MS Office
- Self-Motivated
Accomplishments
Employee of the month - Old Navy
Timeline
Prayer Minister
Daystar Television Network
11.2021 - 08.2022
Receptionist
Legacy Oaks Of Axle
03.2019 - 05.2019
Receptionist
Motivation Graphics
01.2018 - 05.2018
Processor
LG Electronics Inc
08.2017 - 06.2018
Cashier
Old Navy
10.2016 - 05.2017
High School Diploma -
Saginaw High School
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