Michael Crowley
Senior Manager, PMO - Delivery Excellence
Downers Grove,IL
Summary
Have 25+ years of experience in IT, Project Management, and people leadership. Passionate in managing people and projects, leading to their success. Versatile Senior Manager specializing in IT/IS and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Senior Manager, Security Platform Ops
HCSC - Blue Cross Blue Shield Of Illinois
Chicago, IL
05.2023 - Current
- Responsible for eGateway tools and team of internal and contracted developers for numerous internal and vendor tools
- eGateway monitors all file transmissions in/out of HCSC ensuring zero breaches during current tenure
- Build relationships with numerous vendors, while continually building on ways to improve organization's current applications
Senior Manager EPMO Tools, Analytics, and Reporting
HCSC (Health Care Service Corporation)
Chicago, IL
09.2019 - 05.2023
- Maximized virtual tool efficiency for over 500 Project Management Professionals (Jira, Clarity, SharePoint)
- Created increased productivity with the introduction of new collaboration tools (MS Teams & MS Planner)
- Built strong relationships with numerous Project Management Professionals to continue support of creating a best in class PMO
Senior Manager Acquisition Integration
Walgreen Co.
Deerfield, IL
05.2006 - 08.2019
- Currently supporting IT, Asset Protection and Property work streams, from a Pharmacy Retail Operations lens, for the Rite Aid Integration of ~2000 locations
- Directed teams of 80+ individuals, from all divisions of the company, to execute the integrations. Use SharePoint and MS Project for project management
- Key member of team that designed, documented, and integrated process of retail acquisition integrations for the company
Manager, Pharmacy Automation
Walgreen Co.
Deerfield, IL
01.2004 - 05.2006
- Managed rollout and implementation of pharmacy automation technology
- Built and maintained relationships with numerous vendors, some international, to better process and technology used inside Walgreen pharmacies
- Worked on numerous R&D technology projects to improve efficiency in the company’s pharmacy business
Manager, IT Production Support
Walgreen Co.
Deerfield, IL
01.1998 - 01.2004
- Managed four teams of 30+ employees in support of all company central production systems
- Built strong understanding of the SDLC while supporting rollouts of multiple system releases
- Solid foundation in SQL, PL/SQL scripting, and some UNIX shell scripting
Education
Bachelor of Science - Management Information Systems
National Louis University
Lisle, IL 08.2011 - 05.2013
Business Management
College of DuPage, A.A.S. Business Management
Glen Ellyn, IL 06.2008 - 05.2011
Skills
MS Office (Word, Excel, Powerpoint, Outlook, OneDrive, SharePoint, Teams, etc)
undefinedTimeline
Senior Manager, Security Platform Ops
HCSC - Blue Cross Blue Shield Of Illinois
05.2023 - Current
Senior Manager EPMO Tools, Analytics, and Reporting
HCSC (Health Care Service Corporation)
09.2019 - 05.2023
Bachelor of Science - Management Information Systems
National Louis University
08.2011 - 05.2013
Business Management
College of DuPage, A.A.S. Business Management
06.2008 - 05.2011
Senior Manager Acquisition Integration
Walgreen Co.
05.2006 - 08.2019
Manager, Pharmacy Automation
Walgreen Co.
01.2004 - 05.2006
Manager, IT Production Support
Walgreen Co.
01.1998 - 01.2004
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