Ryan Carlson
Riverside,CA
Summary
Experienced Courtesy Clerk bringing 3 months in grocery sales. Knowledgeable about stocking procedures and customer service standards. Highly effective at completing tasks quickly and with quality in mind. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Stater Brothers Markets
Riverside, CA
05.2021 - 08.2021
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than fifty shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
Laborer
Fuller Truck Accessories
Riverside, CA
11.2019 - 05.2021
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
- Collected measurements and marked locations as part of project preparations.
- Performed general housekeeping and cleaning tasks.
Education
No Degree - General Education
Riverside Polytechnic High School
Riverside, CA05.2023
Skills
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Customer Retention Strategies
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Upbeat and Positive Personality
Timeline
Courtesy Clerk
Stater Brothers Markets
05.2021 - 08.2021
Laborer
Fuller Truck Accessories
11.2019 - 05.2021
No Degree - General Education
Riverside Polytechnic High School