Caleb Calahan

• Approved regular payroll submissions for employees.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Greeting members of the club.

Setting up golf clubs on carts.

Clean members clubs on turn and assist with any needs

Answer pro shop phone and answer questions regarding membership, course status and wait time.

Delivered services to customer locations within specific timeframes.