Naasir Palmer
Round Rock,TX
Summary
Driven professional with a proven track record at Papa John's Pizza, enhancing customer satisfaction and team productivity through effective communication and problem-solving skills. Skilled in cash management and interpersonal relations, adept at fostering customer relationships and streamlining operations for business success. Achieved significant improvements in utility service inquiries resolution, demonstrating organizational proficiency and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Utility Clerk
Papa John's Pizza
07.2022 - Current
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Collaborated with cross-functional teams to ensure seamless operations between departments contributing to overall business success.
Honor Roll
High School Graduate
08.2023 - 05.2024
- Demonstrated strong problem-solving skills when faced with unexpected road conditions or traffic delays, finding alternate routes to ensure timely deliveries.
- Increased safety awareness among team members by leading training sessions on safe driving practices and procedures.
- Enhanced delivery efficiency by optimizing roll driver routes and schedules.
- Conducted thorough pre-trip inspections to identify any potential issues before starting the day''s deliveries.
Volunteer
Youth Football Program
08.2021 - 11.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
McNeil High School
Austin, TX05.2024
Skills
- Organizational proficiency
- Cash handling expertise
- Stocking and Replenishment
- Merchandising Strategies
- Food Prep
- Oven control
- Basic Math Competency
- Interpersonal Relations
- Relationship Building
- Customer Satisfaction
- Cash Handling
- Cash Management
- Filing systems
Timeline
Honor Roll
High School Graduate
08.2023 - 05.2024
Utility Clerk
Papa John's Pizza
07.2022 - Current
Volunteer
Youth Football Program
08.2021 - 11.2021
High School Diploma -
McNeil High School
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