Tamayla Ross-Senghore
The Bronx,NY
Summary
Dependable and organized Service Coordinator with 17 years of experience supporting clients of NHTD, TBI, OPWDD and various OMH programs. Proficient in MSW 2019 and Excel. Strong history of managing a high-volume workload while meeting hard deadlines in a fast-paced environment.
Overview
15
15
years of professional experience
Work History
Service Coordinator
JMD Home Care
Long, Island Nassau County, New York
02.2019 - Current
- Designed individualized service plans that took into account clients' goals and preferences.
- Upheld client satisfaction by designing accurate and detailed timelines for Waiver services and alerting clients of changes.
Service Coordinator
Allwel
New York, NY
12.2012 - Current
- Designed individualized service plans that took into account clients' goals and preferences.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Organized ongoing maintenance schedules to boost system performance.
- Upheld client satisfaction by designing accurate and detailed timelines for Waiver services and alerting clients of changes.
Care Manager
Tri County Care
Bronx, New York
04.2019 - 03.2022
- Arranged transportation and documented details of discharge transition plans.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with Medicaid coding and conversion to ensure qualification for the program
- Ensured all life plans were reviewed and completed within the yearly and six month mark
- Recertified entitlements (SSI, SNAP, Medicaid, Etc.)
Education
Bachelor of Science - Sociology
St. Francis College
Brooklyn06.2010
Skills
- CPR/First Aide
- Schedule Preparation
- Driver's license
- Attention to Detail
- Time Management
Timeline
Care Manager
Tri County Care
04.2019 - 03.2022
Service Coordinator
JMD Home Care
02.2019 - Current
Service Coordinator
Allwel
12.2012 - Current
Bachelor of Science - Sociology
St. Francis College
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