Jose DeLeon
Merrillville,United States
Summary
Experienced Analyst with a background in tech consulting and academia. Skilled in food operations and leveraging academic knowledge to adapt to new challenges. Seeking an opportunity to apply expertise and contribute to the success of a dynamic organization.
Experienced in tackling policy issues with dedication and a results-driven mindset. Good problem-solver and organizer with a persuasive style and reputation for efficiency. Knowledgeable about gathering, analyzing, and modeling data.
Overview
14
14
years of professional experience
Work History
Director
School City of East Chicago, Food Services
East Chicago, IN
12.2022 - Current
- Serve as primary contact for state a federal authorities, ensuring compliance, submitting paperwork, maintaining records, coordinating audits, and addressing inquiries.
- Provide essential oversight to ensure contractor meets district’s standards, adheres to obligations, monitors meal quality and safety, conducts evaluations, and addresses issues.
- Responsible for budgeting, expense tracking, and appropriate utilization of federal funds.
- Identify areas for improvement, implement innovative initiatives, and report progress to stakeholders.
- Manage facility projects and vendor relationships
- Recovered over $2M in food operational costs between March and November 2023
- Secured $98K, and $23K in security and equipment grants, respectively.
- Managed $500K oven installation project to streamline food prep for 3300 students across 7 schools.
Student
Indiana University, Kelley School Of Business
Gary, IN
08.2016 - 05.2023
- Held various jobs to build upon skills acquired academically while taking breaks in career to prioritize graduate work
- Received Bachelor (3.56), MBA (3.85), and MPA (3.61) In 2019, 2021, and 2023, respectively
- Received among scholars to teach Personal Finance during Fall 2021 semester
- Provided innovative ideas and strategies to implement personal finance concepts in the classroom, based on real-world experiences and industry trends
- Developing and delivering engaging and interactive lessons on personal finance topics to students, incorporating a variety of teaching methods and resources.
- Created municipality services consolidation proposal with budget for CAPSTONE.
Student | Senior Location Manager
First Student
Chicago, IL
04.2022 - 10.2022
- Managed operations of two locations with almost 200 union employees, ensuring smooth transportation services for Chicago Public School and addressing operational challenges diplomatically.
- Handled Memorandums of Understanding (MOUs) with the Teamsters union, ensuring compliance with employment terms and conditions and addressing employee concerns
- Assisted in financial reporting and oversight, including expense monitoring, budget tracking, and providing financial information for decision-making
- Led safety managers, maintenance managers, and assistant location managers to optimize efficiency and control costs
- Met regularly with customers to capture good, bad, and ugly of the operation and to form strategies for continued improvement
- Improved labor as a percentage of revenue from over 50% to 28% by analyzing schedules and eliminating unneeded overtime.
Director of Transportation/Food Services Coordinator
Gary Community School Corporation
Gary, IN
07.2019 - 08.2021
- Managed transportation operations, overseeing contractor communication, route creation, sports transportation, and field trips.
- Supervised all transportation personnel.
- Coordinated food service operations, supporting contractor, managing paperwork, facilitating communication, and addressing issues
- Create emergency shuttle schedule for city residents to facilitate travel to COVID-19 vaccination sites by working with local health department for optimal logistics.
- Reduced operational costs by 27% creating efficient routes and auctioning outdated equipment to avoid depreciation and overhead costs according to state and federal disposition rules.
- Reduced per meal cost by 16% via a capacity improvement project in response to public concern about over-spend.
Technical Sales Consultant
BDNA Corporation
Mountain View, CA
03.2015 - 11.2016
- Provided technical expertise and support to the sales team.
- Specialized in the implementation and utilization of BDNA's Technopedia tool, working with customers to understand requirements, configure Technopedia, and integrate it with existing dashboards.
- Developed and maintained relationships with key stakeholders and decision-makers to promote and sell BDNA's Technopedia tool.
- Identified key decision-makers within potential customer organizations and developed relationships to drive sales opportunities and revenue growth.
- Identified and analyzed market trends and competitive landscape to provide insights and recommendations for product enhancements and business development opportunities.
- Collaborated with a salesperson on deals resulting in over $4M in sales, conducting product demonstrations, addressing technical inquiries, and developing customized solutions for customers via 30- day pilot projects.
Principal Consultant
Mid-States Technical
Davenport, IA
10.2014 - 03.2015
- Served as a consultant in a contract position, assigned to work with Whirlpool for the implementation of ServiceNow.
- Collaborated closely with the technical team at Whirlpool, providing guidance, troubleshooting technical issues, and offering solutions to ensure a smooth implementation process.
- Adapted to various tasks to support the successful implementation, including program management, product configuration and customization, training, and ongoing support for optimal utilization of the ServiceNow platform.
Senior ITAM Business Consultant
ITS Partners
Grand Rapids, MI
07.2010 - 10.2014
- Played a key role as one of two senior ITAM consultants at ITS Partners, providing professional services to clients primarily in federal agencies or fortune 50.
- Conducted requirements gathering sessions with clients during pre-implementation stages, documenting outcomes and incorporating them into project Statements of Work (SOW).
- Worked with clients from diverse industries, including media, government, medical, education, and manufacturing, gaining valuable experience and insights into their unique challenges and requirements.
- Recognized as a top producer within the company, highlighting consistent delivery of high-quality results and contributions to organizational success of more than $2M.
- Identifed and recommended cost-saving opportunities for over 50 clients by conducting comprehensive software licensing analyses resulting in an average of 15 months for ROI diring ~3-week implementation projects.
Education
Master of Public Affairs - Public Affairs And Public Policy Analysis
Indiana
University
05.2023
MBA - Management and Administrative Studies
Indiana University
12.2021
Bachelor of General Studies - Pre
Indiana University
12.2019
Master of Public Administration -
ServSafe Manager -
Skills
- Diplomacy and Negotiation
- Compliance and Audit
- Project Management
- Budgeting (Skillful)
- Expense Tracking (Experienced)
- Financial Reporting (Skillful)
- Operations Management
- Employee Management
- Financial Management (Skillful)
- Safety Management (Skillful)
- Transportation Operations
- Food Service Operations (Skillful)
- Technical Sales (Expert)
- Product Demonstrations (Expert)
- Customized Solutions (Expert)
- Pre-sales Engineering (Expert)
- Consulting (Expert)
- ServiceNow Implementation
- (Skillful)
- Requirements Gathering (Expert)
- IT Asset Management
- Business Insights (Experienced)
- Business Requirements (Expert)
- Presentations (Expert)
- Analytical Skills (Expert)
- Financial Acumen (Skillful)
- Analysis Skills (Expert)
- Vendor Management (Skillful)
- Proposal Writing (Expert)
- Customer Success
- Leadership (Experienced)
Languages
Timeline
Director
School City of East Chicago, Food Services
12.2022 - Current
Student | Senior Location Manager
First Student
04.2022 - 10.2022
Director of Transportation/Food Services Coordinator
Gary Community School Corporation
07.2019 - 08.2021
Student
Indiana University, Kelley School Of Business
08.2016 - 05.2023
Technical Sales Consultant
BDNA Corporation
03.2015 - 11.2016
Principal Consultant
Mid-States Technical
10.2014 - 03.2015
Senior ITAM Business Consultant
ITS Partners
07.2010 - 10.2014
Master of Public Affairs - Public Affairs And Public Policy Analysis
Indiana
University
MBA - Management and Administrative Studies
Indiana University
Bachelor of General Studies - Pre
Indiana University
Master of Public Administration -
ServSafe Manager -
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