Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment; motivated to learn, grow, and excel in leadership abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Administration Leading Petty Officer
United States Navy
Bethesda, MD
07.2020 - Current
Mentored, trained and supervised 45 military personnel within unit, providing positive guidance for professional and personal development to develop junior Sailors into future leaders.
Supervised team of 281 staff members - military, civilian, and DOD contractors.
Directed safe and secure operations of over $3 million worth of government property, resulting in no loss of equipment or negative incidents.
Drafted messages and daily patient tracking reports for Walter Reed National Military Medical Center leadership, Ft. Belvoir Community Hospital, and the Bureau of Medicine to ensure accountability, operation statistics, and high visibility patients.
Organized patient records and database to facilitate information storage and retrieval utilizing CHCS/AHLTA, ESSENTRIS.
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Assisted with hiring processes and vendor relationships to maintain smooth operations with civilian and DOD contracts.
Served as Hospital ICE Interactive Customer Evaluation Representative, ensuring improved customer service by managing and monitoring satisfaction levels through reports and customer comments.
Medical Evacuation Leading Petty Officer
United States Navy
Bethesda, MD
01.2018 - 07.2020
Coordinated and executed the global transport of over 10K critical ICU patients, Neonatal ICU patients, beneficiaries and medical attendants in accordance with Transcom Regulating and Command & Control Evacuation system (TRAC2ES).
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Documented vital signs and health history for patients in clinic and hospital environments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Prepared initial patient charts for admission.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Administered medical care for range of conditions and basic health concerns.
Provided leadership, delegation and exceptional medical service in high-pressure situations.
Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
Communicated with lucid patients to gather incident and medical history information.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Co-Owner
Kaya Coffee Houses
Mount Pleasant , MI
05.2015 - 04.2018
Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
Set employee schedules, delegated work and monitored food quality and service performance.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
Managed payroll, daily deposits and cost controls.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed day-to-day business operations.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Hospital Corpsman LPO (Pilot Trauma Program)
United States Navy
Cook County Chicago, IL
10.2017 - 01.2018
Administered medical care for range of conditions and basic health concerns.
Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.
Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
Administered assistant nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
Assisted with resuscitation, CPR and emergency airway procedures.
Employment Recruiter Assistant
ProLogistix
Pasadena, TX
06.2014 - 05.2015
Presented excellent first impression of company at interview and recruiting events.
Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Assisted with background checks and verification of licenses.
Handled verification of employment and other routine employee requests.
Maintained payroll information by calculating, collecting and entering data.
Researched and resolved time discrepancies.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Catering Manager
Central Michigan University Aramark
Mount Pleasant , MI
01.2012 - 06.2014
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Cleared dishes and glassware quickly following each course.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Arranged linens and table settings according to seating plan and event theme.
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Maintained extensive calendar of events and attended necessary event meetings and conference calls.
Fostered enjoyable event atmosphere through friendly guest interactions
Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Maintained flexible work schedule to meet event needs.
Education
Master of Science - Sports & Health Sciences
American Military University
Mananssas, VA
06.2021
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI
12.2019
Skills
Self-Motivated
Excellent Communication
Critical Thinking
Flexible and Adaptable
Assessing risks
Managing classified information
Basic Trauma Life Support Instructor
Emergency Vehicle Operator
Staff Management
Strategic planning
Coaching and mentoring
Project Management
Accomplishments
M.S. Sports & Health Sciences (Health & Wellness Management) Summa Cum Laude (4.0)
Meritoriously promoted from E3 to E5 in under 10 months due to superior leadership qualities, work-ethic, and motivation.
Effective mentorship led to the Meritorious promotion of nine Sailors and two Soldiers.
Superior leadership resulted in 14 Joint Service Achievement Medals, three Joint Commendation Medals, and 43 Armed Forces Service Medals.
Lock and Key Leading Petty Officer at Strategic Weapons Facility Atlantic, SPK 51Lock and Key Leading Petty Officer at Strategic Weapons Facility Atlantic, SPK 51