SUMMER CHAMBERLAIN
Tappahannock,VA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
2nd Cook
Java Jacks
07.2024 - Current
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Ensured timely service by managing multiple simultaneous orders without sacrificing quality or presentation standards.
- Prepared various cuisine types, demonstrating versatility and adaptability in the kitchen environment.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Lead Student Ambassador & Work Study Student
Rappahannock Community College
06.2020 - Current
- As a Lead Ambassador and work-study student, I supervised peers, created weekly schedules, and communicated with staff via email
- My responsibilities included organizing and assisting with school and community events, providing coverage when staff were unavailable, directing visitors around campus, assisting with school tours, and hosting weekly meetings to discuss upcoming events
Dunkin Crew Member
Dunkin Donuts
12.2020 - 04.2024
- As a Dunkin' Donuts barista, I gained experience with POS cash registers and worked in kitchens using turbo ovens, convection ovens, food warmers, and coffee machines
- My primary focus was delivering excellent customer service and high-quality food
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate Degree - Criminal Justice
Rappahannock Community College
Warsaw, VAGeneral Studies Certificate -
Rappahannock Community College
Warsaw, VAEssex High School
Tappahannock, VASkills
- Customer Service
- Communication
- Dependable
- Leadership
- Trustworthy
- Adaptive
- Time management
- Team collaboration
- Active listening
- Computer proficiency
- Multi-line telephone usage
- Microsoft 360 proficiency
- Print, copy and scan proficiency
- Training
References
Available Upon Request
Timeline
2nd Cook
Java Jacks
07.2024 - Current
Dunkin Crew Member
Dunkin Donuts
12.2020 - 04.2024
Lead Student Ambassador & Work Study Student
Rappahannock Community College
06.2020 - Current
General Studies Certificate -
Rappahannock Community College
Essex High School
Associate Degree - Criminal Justice
Rappahannock Community College
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