Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John Arreaga

Miami,FL

Summary

12 Years of experience in Supervising passenger screening; ability to encompass the full understanding and active utilization of the Code of Ethics in the screening process in which forms the foundation of Standard Operating Procedures. Coupled with twenty years of progressive management experience while serving in the Transportation Security Administration, which includes decision making, quality control, administrative and personal services support, human relations education, resource management, and personnel training in all areas of safety awareness, hazardous material identification and disposal. 6Six Professional Lead Transportation Security Officer with six-year career maintaining traveler safety through effective and efficient security screenings. Adept at training and supervising junior security officers. Committed to helping officers reach potential and advance professionally. Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures. Experienced in screening people, belongings, and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs.

Overview

22
22
years of professional experience

Work History

Transportation Security Supervisor

Department Of Homeland Security
09.2011 - Current
  • DEPARTMENT OF HOMELAND SECURITY - TRANSPORTATION SECURITY ADMINISTRATION (TSA).
  • Supervised team of 25 security personnel during shift.
  • Screened over 3500 passengers per day by verifying ID's and boarding passes.
  • Managed team performance by setting expectations, providing feedback, and recognizing individual achievements to foster a high-performance work environment.
  • Proactively addressed potential threats through intelligence gathering efforts in collaboration with law enforcement agencies.
  • Implemented innovative solutions for passenger flow management, reducing wait times and improving overall service levels.

SUPERVISOR Advanced Threat Strategy

Department Of Homeland Security, TSA
05.2024 - Current
  • Responsible for supervising thirty-five Officers in Advance Threat Screening. Managed the most demanding and work center at Miami International Airport. accomplishment factor from 90% to 100% within three (2) months Gave training demonstrations and lectures to the Officer and executive staff Professionally managed and coordinated the daily playbook for the airport.

Lead Transportation Security Officer (LTSO)

Aviation Security Management
09.2008 - 08.2011
  • Implemented, coordinated and provided technical expertise as the subject matter expert ASAP testing for Corpus Christi International Airport (CRP), Brownsville/South Padre Island International Airport (BRO), Valley International Airport (HRL) and McAllen-Miller International Airport.
  • Screened over 3500 passengers per day by verifying ID's and boarding passes.

TRANSPORTATION SECURITY OFFICER (TSO)

Transportation Security Administration
09.2002 - 08.2008
  • Performed high security functions in order to protect and secure the nation's air traffic systems and ensure the freedom of movement for people and commerce.
  • Communicated on a daily basis with the traveling public concerning all screening functions and answers questions arising during and after all screening is performed.
  • Have extensive knowledge and experience dealing with people with disabilities, their limitations and the security requirements necessary to achieve world-class customer service.
  • Performed as Lead screener and acting supervisor was responsible for analyzing potential security threats and to leading team in developing security contingency plans to rectify potential problems.

Education

40-Hour Hazardous Material Operator: Certified June 1997 Emergency Operations Center Management and Operations Course -

Microsoft A+ Certified -

Miami English Center
Miami, Florida
04.2000

Skills

  • Decision-Making evaluate necessary information that impact complex or legal reports clearly with appropriate level of detail This includes but not limited to, incident reports, counseling, memos
  • Friendly, Positive Attitude support through coaching and mentoring of Lead Officers to provide good customer service
  • Organizational Skills prepare incident reports pertaining to any significance findings, order supplies and keep accurate inventory for screening area in Miami International Airport
  • Computer Skills maintain comprehensive written performance documentation for direct reports that supports all performance evaluation decisions
  • Demonstrate an overall understanding and awareness of TSA's security policies, directives, and regulations
  • Decision-Making able to make concrete decision's to reflect department code of ethics

Accomplishments

Documentation

  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Developed and implemented information security and risk management procedure's covering everything from assessment to implementation.
  • Manage responsibilities for maintaining adequate staffing throughout the entire airport.

Timeline

SUPERVISOR Advanced Threat Strategy

Department Of Homeland Security, TSA
05.2024 - Current

Transportation Security Supervisor

Department Of Homeland Security
09.2011 - Current

Lead Transportation Security Officer (LTSO)

Aviation Security Management
09.2008 - 08.2011

TRANSPORTATION SECURITY OFFICER (TSO)

Transportation Security Administration
09.2002 - 08.2008

40-Hour Hazardous Material Operator: Certified June 1997 Emergency Operations Center Management and Operations Course -

Microsoft A+ Certified -

Miami English Center
John Arreaga