Lucy Kien
Longmont,CO
Summary
Maintains a love for math and art. Has an enjoyment of solving complex problems and working together in group environments. Artistically thinks outside the box to come up with interesting solutions to issues. Detail-oriented and dependable. Successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Starbucks
Denver, COLORADO
08.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Smoothie Barista
Inta Juice Smoothies
Longmont, Colorado
06.2018 - 01.2022
- Maintained, operated, set up, and cleaned food preparation equipment.
- Explained product details to share ingredients, allergens, or preparation methods.
- Prepared and served juices and blended drinks.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Solved problems with a customer by offering to remake a drink or giving them a coupon for next time.
- Managed and corrected other colleagues' work and effort.
- Trained new hires.
Education
Bachelor of Science - Computer Science
University of Denver
Denver Colorado06.2024
High School Diploma -
Longmont High School
Longmont, CO05.2020
Skills
- Coordinating Orders
- Customer Retention
- Illustration and Design
- Originality and Creativity
- Collaboration
- Flexible & Adaptable
- Customer Service
- Conflict resolution
- Basic math
- Complex Problem-Solving
- Zoom (Video Conferencing Tool)
Timeline
Starbucks Barista
Starbucks
08.2021 - Current
Smoothie Barista
Inta Juice Smoothies
06.2018 - 01.2022
Bachelor of Science - Computer Science
University of Denver
High School Diploma -
Longmont High School
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