Amoe' Arp
Harrisburg,PA
Summary
Seeking a career opportunity within a field that will best utilize my versatility, passion, and leadership skills, while continuing to advance/grow and learn new skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Area Manager of Operations
Amazon
03.2022 - Current
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Improved employee productivity through effective training programs and performance evaluations.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Oversaw and executed projects, events, and volunteer oppertunities.
Bakery Associate
GIANTS FOOD STORE
01.2015 - Current
- Lead Decorator within the Bakery Department
- Independently take, review, and fulfill custom cake orders utilizing time management skills to ensure timely completion
- Tray up/Prep work
- Provide quality service and attention to meet the needs of customers, including in-person and via telephone
- Give guidance to other staff to sustain an efficient workflow
- Assist in creating Create quality displays to best market per holiday/seasons.
Line Cook, Baker
HOLLYWOOD CASINO
06.2016 - 01.2020
- Prepped food for service (i.e
- Preparing sauces and meats, chopping vegetables, assembling/making desserts, etc.)
- Worked in various stations within numerous dining facilities/kitchens and/or bakeshops
- Take orders from the consumer and prepare meals as requested, maintaining responsibility for all food served
- Developed/plated desserts and buffet presentations daily for the restaurant, including for the menus, buffets, brunch, and banquets.
Baking Intern
CHOCOLATE CAROUSEL
06.2019 - 08.2019
- Participated in an exceptional internship opportunity to enhance decorating and baking skills
- Made 10-15 buckets of buttercream per day; including, coloring buttercream to match over 50 different color swatches for high-end personalized custom cakes
- Performed baking of all sorts, such as, cakes, cookies and pies, etc
- Also filled and iced over25 cakes per day
- Preform other duties as assigned.
Host, Cocktail Waitress, Server
McCORMICK & SCHMIDT
09.2018 - 05.2019
- Created a great guest experience from entry to exit
- Worked with employees to coordinate efforts and maintain company integrity and team atmosphere
- Maintained a positive demeanor.
Education
Bachelor of Science, Marketing -
Johnson & Wales University
Providence, RI01.2021
Associates, Baking and Pastry -
Johnson & Wales University
Providence, RI01.2019
Culinary Arts Program -
Harrisburg Area Community College
Harrisburg, PA01.2017
Skills
- Extensive experience in culinary arts, with an aptitude for bakery, marketing, and customer service
- Excellent communication skills
- Detail-oriented,
- Highly reliable with confidentiality and exceptionally innovative
- Team Leadership
- Project Management
- Decision Making
- Problem Solving
- Operational Efficiency
- Process Improvement
- Workforce Planning
Websites
Additional Experience Coursework
- Marketing Communications
- Brand and Strategic Marketing/Communications
- Human Resource Management
- Business Management
- Exemplary Cake Decorating
- Serve Safe certified
- Proficient in Microsoft Office 365 including Word, Outlook, PowerPoint and Excel (certified)
References
References available upon request.
Timeline
Area Manager of Operations
Amazon
03.2022 - Current
Baking Intern
CHOCOLATE CAROUSEL
06.2019 - 08.2019
Host, Cocktail Waitress, Server
McCORMICK & SCHMIDT
09.2018 - 05.2019
Line Cook, Baker
HOLLYWOOD CASINO
06.2016 - 01.2020
Bakery Associate
GIANTS FOOD STORE
01.2015 - Current
Bachelor of Science, Marketing -
Johnson & Wales University
Associates, Baking and Pastry -
Johnson & Wales University
Culinary Arts Program -
Harrisburg Area Community College