Anthony Sanchez
Manhattan,NY
Summary
An inventive, industrious, and committed person seeking to formally launch my professional career. Strong organizational abilities and have demonstrated my capacity to support initiatives and practices. Exhibits a strong aptitude for technology, is skilled in using Microsoft Office products, and is a quick learner who can easily pick up new ideas and concepts. Capable of operating both independently and as a productive team member, exhibiting the drive and multitasking skills necessary to fulfill challenging deadlines while upholding the highest standards. Proactive and articulate, with a polished, self-assured demeanor and outstanding people skills, they are able to communicate clearly at all levels.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Associate
Nike
09.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Security Officer/Security Concierge
AX9 Security, Inc.
01.2024 - 07.2024
- Monitoring building access and security systems to ensure that only authorized personnel enter and visit during designated periods.
- Coordinate maintenance and repair requests from tenants, coordinate with building maintenance staff or external workers, and ensure prompt resolution of concerns.
- Assisting with emergency procedures such as evacuations, providing guidance to tenants during emergencies, and coordinating with building management and emergency services as necessary.
- Enhanced security measures by implementing new procedures and conducting regular training sessions for security officers.
Junior Assistant Manager
Area 53
06.2022 - 12.2023
- Responsible for customer safety and equipment inspections
- Enforcing safety protocols while managing large crowds
- Private event hospitality and coordination
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Assisted in training new staff members, ensuring thorough understanding of company policies and procedures.
Security Guard / Bouncer
Third Security Corporation
06.2023 - 09.2023
- Large Crowd Management: regulating the movement of individuals coming into and going out of the building
- ID Analysis and Verification.
- Pat-downs and Bag Checks: Searching people for contraband or illegal drugs in order to keep the environment safe and secure
- Strong Conflict Resolution skills such as De-escalating and handling conflicts between patrons or removing unruly people.
- Responded quickly to emergency situations to assess and deflect issues.
Store associate
Macy's Herald Square Finish Line Department
01.2017 - 01.2020
- Supports sales associates in maximizing the shopping experience for customers
- Responsible for maintaining appropriate stock levels and ensuring sizes and styles are represented
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocking management associate responsible for reporting inventory and request for replenishment.
Education
Associate of Science - Computational Science
Pursuing A Degree At BMCC CUNY
New York, NY04.2026
High School Diploma -
Innovation Charter High School
New York, NY06.2016
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Store maintenance
- Verbal and written communication
- Teamwork and collaboration
- Customer service
- Teamwork
- Truck unloading
- Stock replenishment
- POS system operations
Certification
- Brooklyn, New York, Eight Hour Pre-assignment Training Course for Security Guards, ALM Security Train Academy
- Brooklyn, New York, Sixteen Hour On-the-job Training Course for Security Guards, ALM Security Train Academy
Timeline
Retail Associate
Nike
09.2024 - Current
Security Officer/Security Concierge
AX9 Security, Inc.
01.2024 - 07.2024
Security Guard / Bouncer
Third Security Corporation
06.2023 - 09.2023
Junior Assistant Manager
Area 53
06.2022 - 12.2023
Store associate
Macy's Herald Square Finish Line Department
01.2017 - 01.2020
Associate of Science - Computational Science
Pursuing A Degree At BMCC CUNY
High School Diploma -
Innovation Charter High School