Joshua Carter
Burnsville,NC
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning of used or old computer hardware. Carefully protects sensitive data integrity. Provider of exceptional PC repair and data management services.
Overview
2
2
years of professional experience
Work History
IT Technician
Computers Of Charleston
Charleston, SC
02.2021 - 09.2022
- Consulted with customers about their technological issues and provided solutions based on findings
- Would keep in touch with customers regarding the progress of their repair.
- Would fill out and provide contracts to customers stating the type of work and pricing, and then provide customer with a signed copy.
- Researching, diagnosing, and fixing software issues with laptops
- Provide upgrade recommendations
- Create, post, and boost adds and videos for PR.
- Processing customer payments once the transaction was complete.
- General upkeep and sanitation of the office space.
Machine Operator
TSG
Hickory , NC
10.2021 - 01.2022
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Communicated tests or malfunctions via intercom to corresponding technicians.
- Operated table saw.
- Kept detailed log of all material defects to be reported to the range leader.
- Responsible for sanitation and organization of required materials for daily processes.
- Threaded industrial material through large machinery per material type.
- Trained new hires on mechanical processes regarding material type.
Line Cook
#3 Grill
Spruce Pine, NC
03.2020 - 05.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Responsible for sanitation of work areas including fryers, floors, walls, sinks, dishes, and freezer areas.
- Ran tables when servers became too busy.
- Prepared ingredients daily for dishes.
- Prepared to-go orders to specification.
Education
Information Technology
Mitchell High School
Bakersville, NC03.2020
Skills
- Interpersonal Skills
- Organizational Skills
- Highly Professional
- Active Listening
- Technical Troubleshooting
- Help Desk Support
- Service Schedule Coordination
- Multitasking and Prioritization
- Error Detection
- Documentation Development
- Microsoft Windows and Office
- Software Evaluation
- Computer Diagnostics
- Hardware and Software Repair
- Defect Analysis and Resolution
- Tracking and Documentation
- Friendly and Patient
- System Performance Assessment
- Remote Technical Support
- Equipment Inspection
- Inventory Procedure Documentation
- Device Installation
- Computer System Diagnostics Software
- Access Management Software
- Conflict Resolution
- Component Replacement
- Project Coordination
- Desktop Partitioning Software
- File Management Software
- Hardware Evaluations
- Hardware and Software Configuration
- Incoming Call Management
- System Configuration
- Creative Issue Resolution
Accomplishments
I have successfully been self employed repairing, diagnosing, and building computers since i was 17.
Timeline
Machine Operator
TSG
10.2021 - 01.2022
IT Technician
Computers Of Charleston
02.2021 - 09.2022
Line Cook
#3 Grill
03.2020 - 05.2020
Information Technology
Mitchell High School