Skilled Data Entry Operator with 5 years of experience in data processing. Focused on maintaining high-quality data and improving performance standards. Prioritizes professionalism, organization and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Data Entry Operator
Teleperformance
11.2019 - 05.2023
Completed data entry tasks with accuracy and efficiency.
Maintained files, records and chronologies of entry activities.
Scanned documents and saved in database to keep records of essential organizational information.
Corrected data entry errors to prevent duplication or data degradation.
Verified data files prior to entry to maintain high data accuracy.
Produced monthly reports with advanced Excel spreadsheet functions.
Sent completed entries for evaluation and final approval.
Quality Control
Orane Consulting Private
01.2017 - 01.2019
Analyzed quality and performance data to support operational decision-making.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Created and revised procedures, checklists and job aids to reduce errors.
Managed over 50 customer calls per day. Increased sales by 10%.
Advisory Consultant
Conduent Solutions
03.2017 - 03.2018
Collaborated with peers across organizational levels, redesigning and implementing end-to-end activities impacting treasury operations.
Communicated with business partners, treasury management, banks and colleagues to reinvent business strategies and focus on revenue generation through uncharted means.
Identified complex operational business deficiencies and facilitated development of creative solutions involving workflow procedures and new technologies to facilitate long-term strategic plans.
Built and promoted technology solutions that transformed client supply chain functions and established direct accountability.