Dineel Sealy
Montclair,NJ
Summary
Client-facing Application Support Specialist with extensive understanding of root causes for issues and appropriate solutions to problems. Purpose-driven professional with record as strong team player.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Teacher
Orange Public Schools
Orange, NEW JERSEY
09.2019 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Supervised learning groups of students in classroom stations.
- Incorporated multiple types of teaching strategies into classroom.
- Completed daily reports, meal count sheets and attendance logs.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Teacher
Jersey City Public Schools
Jersey City, NJ
09.2018 - 09.2019
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Supervised learning groups of students in classroom stations.
- Incorporated multiple types of teaching strategies into classroom.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Application Support Specialist
Mitsui O.S.K. Lines
Woodbridge, NJ
12.2017 - 06.2018
- Provided training to end users on new and updated systems and software.
- Interacted with clients to resolve issues and answer software-related questions.
- Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Configured hardware, devices and software to set up work stations for employees.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Education
Bachelor of Science - Computer Engineering
Syracuse University
Syracuse, NY 09.1999 - 05.2003
Bachelor of Arts - Mathematics Teacher Education
New Jersey City University
Jersey City, NJ 09.2016 - 05.2019
Skills
Application support
User training
Maintenance and troubleshooting
Desktop support
Certification
SQL
Timeline
Teacher
Orange Public Schools
09.2019 - Current
Teacher
Jersey City Public Schools
09.2018 - 09.2019
Application Support Specialist
Mitsui O.S.K. Lines
12.2017 - 06.2018
Bachelor of Arts - Mathematics Teacher Education
New Jersey City University
09.2016 - 05.2019
SQL
09-2013
Bachelor of Science - Computer Engineering
Syracuse University
09.1999 - 05.2003