Microsoft Office
Timothy Jensen
Finance
Milwaukee,WI
Summary
23 year old open to new opportunities achieving BBA: Finance from University of Wisconsin-Milwaukee with high school diploma holding four-year sales experience in complicated, high volume stores, and over two-years experience in assisting kitchen operations of a restaurant. Proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Parts Sales Consultant
Porcaro Ford
Mount Pleasant , WI
02.2021 - Current
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Ordered parts from various distributors to fulfill demands.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Researched vehicles and parts via physical catalogs and electronic means.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
In-Shop Employee
Porcaro Mitsubishi
Mount Pleasant , WI
08.2020 - 02.2021
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Service and Part products.
- Greeted customers, answered telephone and completed sales transactions to facilitate shop operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Communicated with buying department to report overstocked or under-stocked merchandise items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Kitchen Staff Member
Jimmy Johns
Milwaukee, WI
06.2018 - 07.2020
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Line Cook
Lakefront Brewery
Milwaukee, WI
08.2016 - 05.2020
- Developed process that reduced waste and improved supply turnover.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Handled portion control activities according to specified instructions provided by chef.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Sales Associate
Shopko
Kenosha, WI
10.2014 - 08.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by offering advice on purchases and promoting additional products.
- Developed, marketed and sold full range of products and support services.
- Tracked stock using company inventory management software.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Mary D. Bradford High School
Kenosha 09.2012 - 06.2016
BBA - Finance
University of Wisconsin - Milwaukee
Milwaukee, WI 09.2016 - 12.2021
Skills
Communication Skills
Computer Proficiency
Leadership Experience
People Skills
Collaboration Talent
Problem Solving Ability
Software
Interests
Financial Analysis
Investment Banker
Timeline
Parts Sales Consultant
Porcaro Ford
02.2021 - Current
In-Shop Employee
Porcaro Mitsubishi
08.2020 - 02.2021
Kitchen Staff Member
Jimmy Johns
06.2018 - 07.2020
BBA - Finance
University of Wisconsin - Milwaukee
09.2016 - 12.2021
Line Cook
Lakefront Brewery
08.2016 - 05.2020
Sales Associate
Shopko
10.2014 - 08.2016
High School Diploma -
Mary D. Bradford High School
09.2012 - 06.2016