Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Troy Nikolai Garma

Waipahu

Summary

Results-driven Parts Sales Consultant skilled in delivering exceptional service and support. Known for effective communication, technical knowledge, and adaptability, ready to enhance the customer experience and drive business growth.

Overview

8
8
years of professional experience

Work History

Parts Sales Consultant

Cycle City LTD
Honolulu
02.2023 - Current
  • Consulted with customers to identify parts and accessories for motorcycles.
  • Provided expert advice on product features and compatibility with various models.
  • Processed customer orders efficiently using point-of-sale systems and software.
  • Delivered exceptional customer service to enhance client satisfaction and loyalty.
  • Resolved customer inquiries and issues regarding parts orders promptly and professionally.
  • Identified opportunities for cross-selling additional products or services.
  • Explained product features, benefits, and warranties to prospective customers.

Lot Technician

JN Automotive Group
Honolulu
11.2021 - Current
  • Inspect vehicles ensure cleanliness before delivery to the customer.
  • Keeping a neat and orderly lot, moving cars as directed by the managers.
  • Greeting and checking in customers for service.
  • Perform inspection for customer vehicles upon check in.

Direct Support Worker

Aloha Habilitation Services
Millilani
12.2017 - Current
  • Assist disabled clients in any way necessary to facilitate independence and well-being.
  • Maintain a clean, safe and well-organized patient environment.
  • Work to improve and enhance patient lives through effective and compassionate care.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.

Airport Screener

Roberts Hawaii
Honolulu
09.2021 - 03.2022
  • Collect required travel forms and government issued I.D. from travelers, ensuring accuracy of information collected and ensuring forms are filled out properly.
  • Verify required traveler contact information for the duration of travel period.
  • Confirm the required traveler destination address or hotel accommodations for the duration of travel period.
  • Process all collected forms per the designated locations procedures.

Education

Real Estate Salesperson -

Abe Lee Seminars
Honolulu, HI
09.2023

Bachelor of Science - Business Administration, Financial Management

Divine Word College of Laoag
Laoag, PI
04.2016

Skills

  • Photography and editing
  • Adobe Lightroom and Photoshop
  • Computer literacy
  • Microsoft Office proficiency
  • Cash management
  • 10-key proficiency
  • Oral communication
  • Critical thinking and problem solving
  • Decision making skills
  • Professionalism and work ethic
  • Upselling strategies
  • Sales strategies
  • Effective communication

References

References available upon request.

Timeline

Parts Sales Consultant

Cycle City LTD
02.2023 - Current

Lot Technician

JN Automotive Group
11.2021 - Current

Airport Screener

Roberts Hawaii
09.2021 - 03.2022

Direct Support Worker

Aloha Habilitation Services
12.2017 - Current

Real Estate Salesperson -

Abe Lee Seminars

Bachelor of Science - Business Administration, Financial Management

Divine Word College of Laoag

Similar Profiles

CREATE PROFILE