Sujal Nepali
San Francisco,CA
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
11
11
years of professional experience
Work History
Cashier/Server
Sewa Indian And Nepalese Cuisine
San Francisco , California
07.2024 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to patrons and confirmed complete orders.
- Prioritized and organized tasks to efficiently accomplish service goals.
Cashier/Server
Himalayan Sherpa Cuisine
Carlsbad, CA
03.2024 - 07.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Presented menus and answered questions regarding items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided exceptional service to high volume of daily customers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Accurately processed customer transactions using POS system, maintaining a 99.9% accuracy rate.
- Consistently balanced cash drawers to ensure accurate financial reporting.
Owner
Sarthak M & W Clothing
Nepal
03.2021 - 04.2023
- Oversaw budgeting and financial management.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed industry trends to develop competitive strategies.
- Formed and sustained strategic relationships with clients.
- Managed daily operations of business.
- Created marketing campaigns to attract new customers.
- Analyzed market trends to identify new business opportunities.
- Set pricing structures according to market analytics and emerging trends.
Senior Sales Representative
Jasper IT Inc
Kathmandu
04.2014 - 12.2020
- Helped company getting sales and projects from customer and direct designer to work in the projects as per customer requirements.
- Closed deal and helped team getting projects fulfilled.
- Trained junior sales associate and groom them into working environments
- Managed and retained existing client accounts.
- Generated leads through cold calling and networking activities.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Identified customer needs by asking questions and advising on best solutions.
- Recruited, hired and trained new hires to optimize profitability.
Education
Higher Secondary School - Biology
Pokhara Multimodel Collage
Pokhara Nepal05-2012
Skills
- Sales Technic
- Critical Thinking
- Marketing
- Order Management
- Decision making aptitude
- Customer service
- Clear communication
- Cash handling and management
- Dependability and reliability
- Suggestive Selling
- Reliability and punctuality
- Point-of-sale system operational
- Cash register operation
- Fluent in English, Hindi & Nepali
Timeline
Cashier/Server
Sewa Indian And Nepalese Cuisine
07.2024 - Current
Cashier/Server
Himalayan Sherpa Cuisine
03.2024 - 07.2024
Owner
Sarthak M & W Clothing
03.2021 - 04.2023
Senior Sales Representative
Jasper IT Inc
04.2014 - 12.2020
Higher Secondary School - Biology
Pokhara Multimodel Collage