Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Director of Perioperative Services
Presbyterian Rust Medical Center Per
05.2019 - 04.2022
Responsible and accountable for the delivery of safe, effective, direct and indirect, patient-family centered care through the continuum of perioperative care to include outpatient surgery unit; preoperative unit; operating room; post-anesthesia care unit; sterile processing department; and anesthesia services.
Developed departmental goals and objectives to improve satisfactory rating with patients.
Enhanced staff competency through the development of comprehensive training programs and ongoing education opportunities.
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Identified department issues to recommend corrective actions.
Coordinated successful response protocols during emergency situations ensuring timely intervention and appropriate resource allocation.
Established new policies and updated existing policies to improve standard of care for patients.
Established mechanisms for continuous quality improvement within the nursing department through robust data collection, monitoring, evaluation efforts focused on targeted outcomes measures.
Reduced staff turnover rates by implementing effective recruitment strategies, employee recognition programs, and providing career advancement opportunities.
Championed patient safety initiatives that led to measurable improvements in incident reporting and risk management processes.
Chief of Nursing Services
Fort Belvoir Community Hospital (FBCH)
01.2012 - 05.2019
Served as the representative of the Deputy Commander for Nursing (DCN) and has the responsibility for direct oversight and management of the nursing work force
Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
Implemented innovative strategies to address nursing shortages while maintaining high standards of care.
Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
Established effective communication channels between nursing staff and other departments, improving overall hospital functionality.
Mentored nursing staff in clinical skills development, fostering professional growth and excellence in practice.
Increased compliance with regulatory standards through regular audits and ongoing process improvements.
Streamlined workflow processes to reduce patient wait times and increase throughout.
SDS/PACU Charge Nurse
Evans Army Community Hospital
01.2010 - 01.2012
Supported continuity of care through clear communication with interdisciplinary team members both verbally and written documentation.
Maintained strict compliance with safety regulations, infection control protocols, and hospital policies at all times in the PACU environment.
Promoted a culture of continuous improvement through active participation in quality assurance initiatives and audits within the department.
Contributed to a positive team dynamic through active participation in meetings, educational sessions, and collaborative problemsolving.
Charge Nurse, Intensive Care Unit
Walter Reed Army Medical Center
02.2009 - 01.2010
Supervised up to 47 person staff: RN's, CNA's, and LPN's; accountable for patient assignment, unit operations and overall patient care.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.