Carter Doose
Nashville,TN
Summary
Adept at team oversight and fostering client loyalty, my adaptable nature and detail-oriented approach have consistently enhanced service delivery and operational efficiency at notable employers like Le Sueur Country Club and Spring Touch Lawn and Pest Control. Proven track record in boosting customer satisfaction and sales, notably generating over one million in sales for TaylorMade Golf Company.
Overview
2
2
years of professional experience
Work History
Lawn and Pest Control Technician
Spring Touch Lawn & Pest Control
2024.03 - 2024.07
- Applied chemical solutions on building surfaces to eliminate pests.
- Inspected commercial and residential buildings and structures for pest issues.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Drove to customer residences and places of business to inspect for pests.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Fostered excellent service leading to positive online reviews.
Player Services Representative
Le Sueur Country Club
2022.04 - 2024.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Sought ways to improve processes and services provided.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
TaylorMade Golf Sales Representative
TaylorMade Golf Company
2023.01 - 2024.06
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated over one million in product sales for the entire Minnesota/Wisconsin territory.
Education
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha
Omaha, NE05.2023
Skills
- Service Sales
- Team Oversight
- Dependable and reliable
- Adaptable
- Job site preparation
- Shop management
- Detail Oriented
Timeline
Lawn and Pest Control Technician
Spring Touch Lawn & Pest Control
2024.03 - 2024.07
TaylorMade Golf Sales Representative
TaylorMade Golf Company
2023.01 - 2024.06
Player Services Representative
Le Sueur Country Club
2022.04 - 2024.07
Bachelor of Science - Business Administration And Management
University of Nebraska At Omaha
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