Trent Porter
Retail
Indianapolis,IN
Summary
Intelligent Student Worker with knowledge of IT technician and training in windows. Pays attention to detail and has extensive knowledge of information technology and desktop support. Dedicated to problem-solving and critical thinking. I also consider myself a responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Student Associate Technician
Lawrence Township Schools
Indianapolis, IN
11.2021 - Current
- Managed supplies, processed new orders and maintained inventory organization for team.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Offered quality clerical support to department personnel.
- Analyzed computer issues to identify troubleshooting methods needed for quick remediation.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Designed and evaluated WAN and LAN connectivity technologies.
- Set up hardware and software in optimal configurations to meet network performance requirements.
Cashier
Goodwill Store
Indianapolis, IN
10.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Completed inventory counts and ordered merchandise.
- Educated customers about billing, payment processing and support policies and procedures.
- Coordinated assignments to keep workspaces clean and organized.
Education
Lawrence North High School
Indianapolis, IN 08.2020 - Current
Skills
Customer assistance
Drawer management
Sales expertise
Payment collection
Retail merchandising
Stocking and replenishing
PC refurbishment
Peripheral repair
Hardware and software installation
Virus and malware prevention
Web Security
Programming
Technical Writing
Accomplishments
- Achieved employee of the month one month after working
Timeline
Student Associate Technician
Lawrence Township Schools
11.2021 - Current
Cashier
Goodwill Store
10.2021 - Current
Lawrence North High School
08.2020 - Current