KEYWANA GRAHAM
BROOKLYN,NY
Summary
A motivated professional who strives to provide the utmost care possible. A very personable and punctual person who believes in creating relationships that provide comfort and security for others.
Overview
13
13
years of professional experience
Work History
Housekeeping Cleaner
Mount Sinai St. Luke's
440 West 114street
09.2023 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Direct care counselor
Cerebral Palsy Association of New York
11.2018 - Current
- Provide quality care of individuals home ensuring the surrounding of the individual remain clean and in good repair through daily cleaning, laundry, testing and co2 alarm
- Prepare meals in accordance with dietary plan and encourage individuals to use dining objective.
Assistant Manager
Wing Station Corporation
12.2017 - 06.2022
- Manage the inventory, order food, beverages equipment and supplies
- Oversee food preparation, portion sizes and overall presentation of food
- Administration of medication to each individual as needed.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Direct Support Professional
Hand In Hand Family Service
06.2016 - 11.2018
- Supervise and assist as needed residents (special needs adults/children) during meals preparation, personal hygiene, grooming and other activities as needed
- Certified in AMAP, SCIP, CPR.
Home Health Aide
Reliable community care
01.2012 - 06.2016
- Provide daily personal care to patient
- Assist in meal preparation and feeding patients as needed
- Administer medication and help patient complete treatment protocols
- Monitor patients daily health and process.
Baker
Junior Cheesecake Warehouse
05.2013 - 03.2015
- Bake pastries and desserts in high-volume kitchen with exceptional quality
- Provide excellent creative input on design process
- Maintain and prepare machinery, equipment and ingredients for daily use
- Maintain and organize neat and well-stocked work stations.
Education
High School Diploma -
Benjamin Banneker High School
06.2010
Skills
- Approve Medication Administration personnel (AMAP)
- Strategies For Crisis Intervention
- CPR
- Strong communication skills
- Excellent ability to adapt to difficult situations
- Capable problem solver
- Ability to work well independently as well as within a team
- Proficient in Microsoft Word and PowerPoint
- Medication Administration
- Autism Spectrum Support
Volunteer Experience
Holy Apostles Soup Kitchen, Feeding the homeless
Timeline
Housekeeping Cleaner
Mount Sinai St. Luke's
09.2023 - Current
Direct care counselor
Cerebral Palsy Association of New York
11.2018 - Current
Assistant Manager
Wing Station Corporation
12.2017 - 06.2022
Direct Support Professional
Hand In Hand Family Service
06.2016 - 11.2018
Baker
Junior Cheesecake Warehouse
05.2013 - 03.2015
Home Health Aide
Reliable community care
01.2012 - 06.2016
High School Diploma -
Benjamin Banneker High School