Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Evan Thomas

Charlotte,NC

Summary

Hardworking and enthusiastic college student working towards an A.S. in Arts. Dedicated,hardworking,and committed to becoming a dependable and valuable team member. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with superior knowledge of the customer service industry

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server Assistant

Steak 48
02.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.

Host/To-Go Specialist/Server

Firebirds Wood Fire Grill
01.2021 - 12.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Associate of Arts -

Central Piedmont Community College
Charlotte, NC
12.2023

Skills

  • Responsible and Trustworthy
  • Positive and Friendly Attitude
  • Quick Learner
  • Good Communication Skills

Accomplishments

  • Achieved a five-star customer review (featured on Google) by effectively helping with the table and providing excellent customer service.

Certification

  • ServSafr, Durty Thumbs - 2/6/23-2/6/28

Timeline

Server Assistant

Steak 48
02.2023 - Current

Host/To-Go Specialist/Server

Firebirds Wood Fire Grill
01.2021 - 12.2022

Associate of Arts -

Central Piedmont Community College
Evan Thomas