Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Jones

Douglasville,GA

Summary

Proven IT Specialist with experience in enhancing inventory management notably at Buggy Busters LLC. Created software solutions for customer facing applications. Well versed in diagnosing technical and software issues and how to quickly overcome these issues.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

IT Specialist

Retail Rebel
05.2024 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Created applications that tracked Inventory throughout a warehouse and processed sold items to track cost of goods.
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.

IT Specialist

Buggy Busters LLC.
05.2022 - 05.2024
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Monitored systems in operation and input commands to troubleshoot areas.

Education

Kennesaw State University
Marietta, GA
08.2020 - 05.2025

Skills

  • IT Troubleshooting
  • IT Documentation
  • Information Security
  • Troubleshooting
  • DevOps Practices
  • SQL

Timeline

IT Specialist

Retail Rebel
05.2024 - Current

IT Specialist

Buggy Busters LLC.
05.2022 - 05.2024

Kennesaw State University
08.2020 - 05.2025

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Matthew Jones