- Crafting and DIY Projects
- Ceramics and Glassblowing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Avid Reader, which helps improve my patience and vocabulary
- Swimming, Yoga, Pilates, and Mindful Practices
- Learning Foreign Languages
Aubrey Underwood
Jacksonville
Summary
Sales Associate with Hallmark, recognized for exceptional customer service and boosting jewelry sales through personalized recommendations. Proven ability to maintain store visual appeal and manage POS operations efficiently. Reliable and punctual, with a flexible schedule and excellent communication, consistently enhancing customer satisfaction and store performance during peak periods.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hallmark
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites as well as place special orders.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed POS system interactions efficiently; involving discounts, cash, card, and gift cards.
- Expertly maintained a clean and fully-stocked store every shift.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Education
No Degree - Business
Jacksonville University
Jacksonville, FL05-2028
Skills
- Exceptional customer service
- Store maintenance
- Time management
- Listening skills
- Reliable and punctual
- Flexible schedule
- Cash register operation
- Store opening and closing
- Retail store operations
- Cleaning techniques
Interests
Timeline
Sales Associate
Hallmark
06.2023 - Current
No Degree - Business
Jacksonville University
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