Tamara Baker
Los Angeles,CA
Summary
Dynamic Clinical Manager with a proven track record at Piedmont Hospital, excelling in healthcare management and performance improvement. Expert in regulatory compliance and budget management, successfully implemented the ABCDEF Bundle, reducing patient length of stay by 40%. Adept at fostering collaboration and developing training programs to enhance team competencies.
Overview
21
21
years of professional experience
Work History
Clinical Manager
Piedmont Hospital
Snellville, Georgia
03.2022 - Current
- Managed daily clinical operations to ensure adherence to care standards, staffing, payroll, and budgets.
Established departmental policies and procedures to maintain regulatory compliance and improve service quality. - Coordinated nurse clinical competencies development with education coordinator and unit-based educator.
Drove performance improvement initiatives by influencing cultural change through active listening and feedback.
Fostered collaborative relationships with multidisciplinary teams to enhance service recovery and patient satisfaction. - Promoted approachable management style to encourage team members' input on concerns and improvements.
Implemented Piedmont’s Society of Critical Care Medicine ABCDEF Bundle, decreasing average length of stay from eight days to 4.8 days. - Developed business model for CRRT in partnership with critical care medical director and nephrology.
Assistant Manager
Kaiser Permanente
Los Angeles, California
01.2019 - 02.2022
- Supervised clinical operations of 48-bed department, overseeing nursing standards and staffing management.
Ensured compliance with federal, state, and local regulations while maintaining budgeted staffing and resource utilization. - Collaborated with house supervisors and physicians to streamline patient throughput and develop ICU admission criteria.
- Conducted daily customer service rounds on ADT, addressing variances and facilitating service recovery for patients.
- Evaluated performance of direct reports through annual appraisals and implemented performance improvement plans as needed.
- Partnered with unit educator to execute Donna Wright competency model for nursing staff development.
Staff Nurse
Piedmont Hospital Atlanta
Atlanta, Georgia
04.2015 - 12.2018
- Assessed and managed surgical transplant patients and those with acute medical dysfunction.
- Collaborated with multidisciplinary teams to deliver comprehensive patient care.
- Participated in multidisciplinary rounds, committees, and peer councils to enhance patient outcomes.
- Precepted and mentored new staff nurses to promote professional development.
RN Case Manager
Gentiva Healthcare
Atlanta, Georgia
10.2012 - 05.2014
- Coordinated patient care across multiple disciplines, including physicians and therapists.
- Implemented individualized care plans tailored to each patient's needs.
- Delivered skilled nursing services and assessments within home settings.
- Educated patients and families on lifestyle modifications and illness prevention strategies.
- Monitored client care outcomes and communicated findings with physicians for ongoing treatment.
Registered Nurse
Emory University Hospital Midtown
Atlanta, Georgia
03.2004 - 10.2008
- Managed invasive monitoring devices, including Licox, Camino, External Ventricular Drains, and Vigileo.
- Provided clinical management and assessment of nursing care for critically ill adolescents and adults.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care delivery.
- Monitored patients on telemetry across various medical and cardiac conditions pre- and post-interventional procedures.
- Served as preceptor for novice nurses and nursing students transitioning to professional roles.
- Educated patients and families on lifestyle modifications, illness prevention, and health maintenance.
Education
Associate of Science - Nursing
Perimeter College
GeorgiaBachelor of Science - Nursing
University of Alabama At Birmingham
Birmingham, ALBachelor of Science - Biology
University of Louisiana At Monroe
Monroe, LASkills
- Healthcare management
- Inpatient care and nursing
- Cerner and EMR proficiency
- Hospital operations and ICU
- Collaboration with physicians
- Clinical research expertise
- Policy writing
- Quality assurance
- Performance improvement
- Regulatory compliance
- Competency development
- Patient care coordination
- Budget management
- Team leadership
- Developing training programs
- Strategic planning
Timeline
Clinical Manager
Piedmont Hospital
03.2022 - Current
Assistant Manager
Kaiser Permanente
01.2019 - 02.2022
Staff Nurse
Piedmont Hospital Atlanta
04.2015 - 12.2018
RN Case Manager
Gentiva Healthcare
10.2012 - 05.2014
Registered Nurse
Emory University Hospital Midtown
03.2004 - 10.2008
Associate of Science - Nursing
Perimeter College
Bachelor of Science - Nursing
University of Alabama At Birmingham
Bachelor of Science - Biology
University of Louisiana At Monroe
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