Aaron Bryant
Sales Account Manager
St. Louis,MO
Summary
Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Entrepreneur
Black Tie Lawn Service, LLC
Saint Louis, MO
05.2020 - Current
- Built business to 100 customers in less than 2 years by implementing effective marketing and customer engagement plans.
- Brought in consistent revenue with marketing, promoting business expansion and diversification of offerings.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Determined business plan, mission statement and vision.
- Scheduled employees for 8 hour shifts, taking into account customer traffic and employee strengths.
- Interacted well with employees and customers to build connections and nurture relationships.
Experience Account Manager
Coca-Cola Refreshments
St. Charles, MO
01.2014 - 05.2020
- Maintained relationships with store managers and key stakeholders to produce results using fact based selling tools.
- Selling tools included Tableau, Microsoft Office, Margin Minder and other newly introduced applications produced by company.
- Managed store merchandisers and coached them on product placement, rotation and building displays.
- Collaborated cross chain with distribution, merchandising and warehouse to deliver highest level of service to customers
- Managed 60 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $1 million in sales.
- Managed book of business worth $1 million+ across 60 accounts.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Capitalized on emerging trends in customer preferences and marketplaces.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Educated clients on new products and updated account information to maintain high standards of client service.
- Liaised between account holders and various departments.
Production Manager
Prairie Farms
Hazelwood, MO
01.2014 - 11.2014
- Trained in cooler and production area of dairy plant while completing four month program to become supervisor.
- Kept inventory and made sure incoming/outgoing trailers were loaded/unloaded in timely manner.
- Managed 15 to 20 employees while maintaining relationships between salesmen/drivers.
- Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
- Directed manufacturing process and procedures to achieve goal of first run capability.
- Reviewed work for quality and compliance with company standards and design specifications.
- Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround for high-quality and fresh product delivery.
- Sourced materials to keep up with production goals and meet customer demands.
- Created and regularly updated department work instructions and reports.
- Resolved issues quickly to maintain productivity goals.
- Directed key personnel in correct production techniques to achieve required quality.
Inside Sales Representative
Auto Assure, LLC
Ofallon, MO
01.2012 - 01.2014
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Set up new accounts, established customer credit, and set up payment methods.
- Made over 50 cold calls per day
Manager Trainee
Enterprise Rent A Car
Marietta, GA
05.2012 - 09.2012
- Developed new business and maintained current business relationships.
- Delivered superior customer service to clients and co-workers.
- Executed sales techniques to problem solve and conflict management.
- Finalized customer contracts to close deals worth up to $10k
Education
B.A. - Mass Communications
Lindenwood University
Saint Charles, MO 08.2006 - 01.2011
Skills
Order management
Cost reviewing
New account creation
Business development and planning
Management collaboration
Upselling
Converting leads
Prioritizing workflows
Lead prospecting
Business Development
Timeline
Entrepreneur
Black Tie Lawn Service, LLC
05.2020 - Current
Experience Account Manager
Coca-Cola Refreshments
01.2014 - 05.2020
Production Manager
Prairie Farms
01.2014 - 11.2014
Manager Trainee
Enterprise Rent A Car
05.2012 - 09.2012
Inside Sales Representative
Auto Assure, LLC
01.2012 - 01.2014
B.A. - Mass Communications
Lindenwood University
08.2006 - 01.2011