Courtney Rapp
Columbia,MD
Summary
Skilled professional with 5 years of experience working in the healthcare setting. Dedicated to using evidence-based nutrition to improve patient lives. Expert at counseling, problem solving and effective communication.
Overview
4
4
years of professional experience
Work History
Nutrition and Program Support Specialist
Medifast, Inc
Baltimore, MD
04.2021 - Current
- Manage over 45 client calls per day.
- Perform counseling in nutritional, behavioral, exercise, program and product support to clients.
- Monthly customer service trainings to improve support and satisfaction among clients.
- Document, record and report any adverse events among clients using salesforce.
Orthopedic Technician
Anne Arundel Medical Center
Annapolis, MD
09.2019 - 12.2020
- Assisted Orthopedic Physician, PA/NPs with management of fracture reduction, dislocations, and application of casts/splints
- Patient data entry using EPIC.
- Performed suture and staple removal, and assisted with cortisone injections, aspirations, wound care and viscosupplementation.
Medical Scribe
OrthoSc
Murrells Inlet, SC
03.2019 - 08.2019
- Performed data entry and data retrieval services.
- Documented data for inclusion in medical records and for transmission to physicians.
- Documented physical examination findings and procedures as performed by physician as well as laboratory and radiographic studies as dictated by physician in orthopedic office.
Rehab technician
Waccamwaw Community Hospital
Murrells Inlet, SC
10.2018 - 08.2019
- Assisted therapists and nurses with daily care and patient therapy as delegated
- Communicated to nurses and therapists on patient performance, condition and participation during delegated patient care activities
- Assisted in administrative work of creating schedule for physical/occupational therapists.
Physical Therapist Technician
Howard County Physical Therapy
Columbia, MD
04.2017 - 01.2018
- Assisted patients with exercises, applied heating pads, STEM unit and ice packs.
Education
Bachelor of Science -
Coastal Carolina University
Conway, SC12.2018
Skills
- Customer Relations
- Documentation skills
- Skilled in Medical terminology
- Salesforce, Epic and Athena CRM
- Strong Analytical and Problem Solving Skills
- Excellent Attention to Detail
- Data Entry
Timeline
Nutrition and Program Support Specialist
Medifast, Inc
04.2021 - Current
Orthopedic Technician
Anne Arundel Medical Center
09.2019 - 12.2020
Medical Scribe
OrthoSc
03.2019 - 08.2019
Rehab technician
Waccamwaw Community Hospital
10.2018 - 08.2019
Physical Therapist Technician
Howard County Physical Therapy
04.2017 - 01.2018
Bachelor of Science -
Coastal Carolina University