Jesus Serna
San Antonio,TX
Summary
Dedicated Meter Technician with proven expertise at San Antonio Water, excelling in problem-solving and customer support. Demonstrated ability to optimize meter reading processes and proactively identify issues, enhancing service quality. Skilled in hand tool proficiency and committed to safety awareness, contributing to efficient team collaboration and operational excellence.
Overview
4
4
years of professional experience
Work History
Meter Technician
San Antonio Water
02.2024 - Current
- Learn and adhere to safety protocols while performing meter installations and maintenance.
- Assist in reading, recording, and verifying meter data for accuracy.
- Utilize hand tools and equipment effectively during installation processes.
- Shadow experienced technicians to gain knowledge of advanced metering systems.
- Support troubleshooting efforts by identifying common issues in meters.
- Collaborate with team members to ensure timely completion of tasks.
- Participate in training sessions to improve technical skills and product knowledge.
- Maintain organized work areas to enhance operational efficiency and safety standards.
- Identified potential problems during routine inspections, proactively preventing costly repairs or replacements.
- Streamlined workload by effectively organizing and prioritizing daily tasks.
- Assisted in training new employees on proper meter installation, repair, and maintenance techniques.
- Demonstrated professionalism while interacting with customers, addressing concerns, and answering inquiries.
- Optimized meter reading processes with thorough data collection and analysis practices.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Attended safety meetings and took part in safety awareness trainings and programs.
Drywall Taper
Omeros Dry Wall
06.2021 - 01.2024
- Applied joint compound and tape to promote smooth wall surfaces.
- Conducted repairs on damaged drywall to maintain aesthetic integrity.
- Collaborated with team members to optimize workflow efficiency on job sites.
- Implemented safety protocols to minimize workplace hazards during operations.
- Cleaned up work areas upon completion of projects.
- Reduced material waste by effectively utilizing tools to trim rough edges from drywall panels.
- Maintained clean worksites by consistently removing debris and disposing of materials in accordance with regulations.
- Maximized productivity by regularly maintaining and repairing taping tools and equipment.
Education
High School Diploma -
East Central High School
San Antonio, TXSkills
- Hand tool proficiency
- Customer support
- Field service
- Safety awareness
- Meeting attendance
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Attention to detail
- Excellent communication
- Active listening
- Team collaboration
- Decision-making
- Basic computer skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Meter Technician
San Antonio Water
02.2024 - Current
Drywall Taper
Omeros Dry Wall
06.2021 - 01.2024
High School Diploma -
East Central High School