Revathi Nair
Cherry Hill
Summary
Hardworking and passionate job seeker with strong organizational skills. Dependable and successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Student Helpdesk Technician
Rowan College of Burlington
Mount Laurel, NJ
03.2026 - Current
- Supported user authentication and access control processes
- Documented issues and solutions using ticketing systems
- Provided technical support to students, troubleshooting hardware, software, and network issues
- Assisted with password resets, account access, and basic security procedures
Academic Tutor
Kumon
Cherry Hill, NJ
10.2025 - Current
- Simplified complex skills into clear, understandable steps
- Tracked student progress using data-driven methods and adjusted approaches accordingly
- Identified learning gaps and created targeted strategies to improve performance
- Developed structured lesson plans to improve students' problem-solving and analytical thinking skills
Tech Services Employee
Staples
Marlton, NJ
06.2023 - 08.2023
- Trained to diagnose and troubleshoot software issues across a variety of customer devices
- Gained hands-on experience identifying and resolving various hardware issues
- Maintained a strong focus on customer satisfaction by delivering timely, effective solutions
Education
Bachelor of Science - Cybersecurity
Rowan University
12-2026
Skills
- Team Collaboration
- Time Management
- Attention to Detail
- Verbal and Written Communication
- Resource Coordination
- Problem Solving Strategies
- Programming Languages: Python, C
- Operating Systems: Linux, Proxmox, Windows, Excel, and Microsoft Products
Technical Skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Student Helpdesk Technician
Rowan College of Burlington
03.2026 - Current
Academic Tutor
Kumon
10.2025 - Current
Tech Services Employee
Staples
06.2023 - 08.2023
Bachelor of Science - Cybersecurity
Rowan University