Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Latifah Hafez-Soulaiman

Providence,RI

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Store Front Staff Member

CVS Pharmacy
08.2022 - Current
  • Maintained cleanliness of store by sweeping, dusting and removing trash.
  • Operated cash registers, accepting payment and making change.
  • Greeted guests and answered questions about merchandise.
  • Helped set up displays and arranged merchandise to promote sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Guest Service Associate

Target
10.2021 - 01.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores [Number]%.

Cashier

Market Basket
02.2021 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Classical High School
Providence, RI
06.2023

Skills

  • Security Practices
  • Issuing Receipts
  • Proper Storage Procedures
  • Merchandise Receiving and Handling
  • Exceeding Customer Expectations
  • Store Policies and Procedures
  • Adaptable and Flexible
  • Available Nights, Weekends and Holidays
  • Ability to Lift 40 Pounds
  • Building Customer Relationships and Loyalty

Languages

Arabic
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Store Front Staff Member

CVS Pharmacy
08.2022 - Current

Guest Service Associate

Target
10.2021 - 01.2022

Cashier

Market Basket
02.2021 - 09.2021

High School Diploma -

Classical High School

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