Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harsimran Mahal

Sacramento,CA

Summary

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Merchandiser

Macys
04.2023 - 01.2024
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Negotiated advantageous vendor relationships for additional marketing support or exclusive product offerings in store.
  • Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Cashier Assistant

Ross
09.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Trained new cashier assistants in company policies, procedures, and best practices for optimal performance.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.

Cashier

Home Depot
01.2019 - 04.2021
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Contributed to store success by maintaining high standards of cleanliness.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Antelope High School
Antelope, CA
05.2019

Skills

  • Stock replenishment
  • Cost Analysis
  • Sales Techniques
  • Visual Merchandising
  • Returns processing
  • Payment Collection
  • Drawer balancing
  • Cash Register Operation
  • ID Verification
  • Payment Processing
  • Customer Service
  • Refund handling

Languages

Hindi
Full Professional
Punjabi
Full Professional

Timeline

Merchandiser

Macys
04.2023 - 01.2024

Cashier Assistant

Ross
09.2022 - 01.2023

Cashier

Home Depot
01.2019 - 04.2021

High School Diploma -

Antelope High School

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Harsimran Mahal