Ellen Bergstrazer
Laurel,De
Summary
Highly talented and skilled in completing daily assignments and contributing to team success. Always willing to take on any task and quickly adapt to new needs and policies, enabling exceptional performance in challenging environments. Excited about the opportunity to advance my career at [Company Name]. A reliable candidate with strong problem-solving and task prioritization skills, ready to tackle challenges and help the team succeed. Demonstrated strengths in customer service, time management, and trend tracking, with a dedicated and professional approach. Proficient in troubleshooting problems and developing successful solutions. Excellent verbal and written communication skills, fostering positive relationships and consistently surpassing goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Merchandiser
Crossmark
08.2018 - 03.2020
- Communicated merchandising needs to store manager
- Supplied daily support to buyer and assistant buyer
- Arranged merchandise in alignment with store planogram
- Changed displays to reflect new promotions
- Optimized store displays and appearance via strategic merchandising
- Updated pricing and signage to complete product displays and educate customers
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Sent to multiple locations and states to train new employees
- Stocked and rotated products on store floor in coolers, bins and shelves
- Verified proper shelf locations by checking style numbers, bin locations and product documentation
- Adapted tagging, rotating and product placement methods based on individual retailer requirements
- Tracked sales performance data for key categories and individual products
- Performed comprehensive stock checks to maximize product sales
- Established relationships with vendors to negotiate pricing and secure exclusive products
- Implemented and executed plan-o-grams in-line with store presentation guidelines
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Monitored and replenished display inventory and restructured according to available stock.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Master Merchandiser
SASR
08.2017 - 08.2018
- Performed comprehensive stock checks to maximize product sales
- Implemented and executed plan-o-grams in-line with store presentation guidelines
- Kept floor stock at adequate levels with timely replenishments from storage to sales floor
- Maintained organized merchandise displays with regular cleaning and recovery
- Tracked sales performance data for key categories and individual products
- Adapted tagging, rotating and product placement methods based on individual retailer requirements
- Prioritized task load with minimal supervision and sound judgment
- Maintained cleanliness and organization of shelves, fixtures, and display areas
- Coordinated promotional events and in-store demonstrations to drive customer engagement
Ophthalmic Assistant
Delaware Eye Institue
05.2006 - 09.2012
- Supported patient flow goals with skilled intakes and immediate documentation of patient information
- Completed visual acuity tests, retinoscopy and refractometry with minimal oversight
- Assisted ophthalmologists with detecting refractive errors and managing patients' ocular disorders
- Minimized infection risks by consistently following cleaning and sanitation procedures for ophthalmic equipment
- Preformed Retinal Angiography
- Preformed Visual Fields
- Preformed Corneal topography
Education
General Studies -
Delaware Technical And Community College
Georgetown, DEHigh School Diploma -
Seoul American High School
Cyber Security And Cryptography
Chegg
Online 12.2024
Computer And Information Sciences
Chegg
11.2023
Skills
- Plan-O-Gram Implementation
- Display Signage
- Sales Techniques
- Fixture Placement
- Stock Replenishment
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Stock replenishment
- Retail knowledge
Certification
Computer Technology
Timeline
Merchandiser
Crossmark
08.2018 - 03.2020
Master Merchandiser
SASR
08.2017 - 08.2018
Ophthalmic Assistant
Delaware Eye Institue
05.2006 - 09.2012
High School Diploma -
Seoul American High School
Computer Technology
General Studies -
Delaware Technical And Community College
Cyber Security And Cryptography
Chegg
Computer And Information Sciences
Chegg
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