Austin DeRusha
Columbus
Summary
Security Engineer with a focus on Data Loss Prevention (DLP), data governance, and data security. Proven expertise in designing and implementing robust DLP strategies to mitigate risks and safeguard sensitive information. Experienced in incident response and compliance. Skilled in developing and enforcing security policies aligned with industry best practices and regulations. Certified in both the Microsoft security stack and AWS, committed to staying current with cybersecurity trends. Seeking to contribute my skills to an innovative team dedicated to enhancing data security posture..
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Engineer
Abacode, Inc.
08.2022 - 04.2024
- Implemented DLP and Data Governance solutions as a security engineer at Abacode, utilizing the Microsoft security stack in combination with other data security products.
- Collaborated with the director of the Security Architecture department to establish a Data Governance and DLP program, aligning with multiple frameworks and compliance standards.
- Developed and implemented DLP and Data Governance programs for SMB and Enterprise customers, including financial institutions and government contractors.
- Created technical and process documentation to establish the DLP and Data Governance program as a core offering of the Security Architecture team at Abacode.
- Conducted live demos of the DLP and Data Governance process to support pre-sale efforts.
- Conducted thorough Data Governance Assessments with enterprise-level customers to enhance their existing Data Governance efforts.
- Transformed customers' data decurity postures from non-existent to robust programs, incorporating employee training and playbooks for detected data security events.
- Leveraged Sensitivity Labels and DLP Policies together to safeguard sensitive data through robust encryption measures, ensuring security both at rest and in transit.
- Worked with leadership and obtained multiple Microsoft and AWS certifications to propel Abacode to Microsoft Security Partner status.
T1 Technical Support Engineer
Netwrix Corporation
03.2017 - 08.2022
- Provided T1 Software Support, handling tickets and calls for Netwrix Auditor Platform
- Configured data sources for security auditing, covering Active Directory, File Server, Exchange, SharePoint, SQL/Oracle Databases, Windows Server OS, Group Policy, and Azure AD.
T2 Technical Support Engineer
Netwrix Corporation
- Advanced to T2 Software Support, managing escalations for the Netwrix Auditor platform
- Authored and published documentation for internal knowledge base and customer-facing resources
- Pioneered the U.S.-based T2 role, serving as the exclusive escalation point for a 10-person team.
Technical Lead
Netwrix Corporation
- Elevated to Technical Lead, mastering newly acquired Data Classification and Security technology (NDC)
- Collaborated with developers in the UK, establishing support for ConceptSearching and providing solo support for legacy ConceptSearching customers
- Configured data sources for classification, demonstrating proficiency with technologies including SharePoint, SQL/Oracle, File Server, Exchange, DropBox, Box.com, Google Drive
- Advised product management, assisted developers, and provided client consultations on data protection and workflow automation
- Contributed to the NDC roadmap, created impactful documentation, and conducted comprehensive training sessions.
Team Lead
Netwrix Corporation
- Assumed Team Lead responsibilities, expanding on the Technical Lead role
- Formed the inaugural NDC support team, conducted technical interviews, and strategically managed headcount
- Achieved a commendable average customer satisfaction rate of over 95% for both NDC and Anixis Password Management products
- Innovatively developed and delivered webinars for Customer Success teams, enhancing client engagement and product understanding.
Tech Ops Analyst
JPMorgan Chase & Co.
08.2015 - 03.2017
- Supported migration of Chase employees to virtual platforms, collaborating closely with Tier 3
- Obtained clearance for High Security Access systems
- Recognized as a Subject Matter Expert for VDI, LVDI, and Appsphere platforms by management
- Proficient in Windows Active Directory administration
- Managed CISCO telephony systems at JPMorgan, covering call routing, voicemail, hardware, vendor outages, and branch support
- Collaborated with technical leads, Tier 3, engineering, application developers, and packaging teams to create and update knowledge articles
- Became a key escalation point for virtual platform support.
Helpdesk Technician
Collabera (Contracted Position at JPMorgan Chase & Co.)
04.2014 - 08.2015
- Collaborated with clients to resolve issues efficiently through tickets, calls, and live-chats
- Conducted training sessions for new employees
- Contributed to ticket reduction initiatives, focusing on routing and resolving Priority 1 issues
- Provided comprehensive support for a range of issues, including Windows, Mac OS, Android, Microsoft Office (2003, 2007, 2010), and JPMorgan applications
- Managed escalations for team leads and management
- Worked closely with management to resolve major incidents related to application rollouts
- Prepared technical documents and updated the published knowledge base.
Education
Associate of Applied Science Degree - Web Graphic Design
DeVry University
Columbus, OH07.2013
Honors Diploma -
Columbus Alternative High School
Columbus, OH06.2013
Skills
- Proficient with Microsoft Purview, Azure, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and Microsoft Intune
- Experienced in securing Active Directory and Entra ID along with Microsoft 365 tenants (Exchange, Sharepoint, Teams, OneDrive, etc…)
- Specialized expertise in data security and Data Loss Prevention (DLP) strategies, with a focus on implementations and safeguarding sensitive information
- Skilled in configuring, managing, and optimizing DLP solutions to prevent data breaches and monitor for unauthorized data exfiltration
- In-depth knowledge of encryption protocols, ensuring secure data in transit and at rest, emphasizing protection for sensitive information
- Proven ability to design and enforce comprehensive data security policies, ensuring confidentiality, integrity, and availability of critical information
Certification
- Microsoft 365 Certified: Security Administrator Associate (MS-500)
- Microsoft Certified: Azure Security Engineer Associate (AZ-500)
- Microsoft Certified: Information Protection Administrator Associate (SC-400)
- AWS Certified Cloud Practitioner
- AWS Partner: Accreditation (Technical)
Timeline
Security Engineer
Abacode, Inc.
08.2022 - 04.2024
T1 Technical Support Engineer
Netwrix Corporation
03.2017 - 08.2022
Tech Ops Analyst
JPMorgan Chase & Co.
08.2015 - 03.2017
Helpdesk Technician
Collabera (Contracted Position at JPMorgan Chase & Co.)
04.2014 - 08.2015
T2 Technical Support Engineer
Netwrix Corporation
Technical Lead
Netwrix Corporation
Team Lead
Netwrix Corporation
Associate of Applied Science Degree - Web Graphic Design
DeVry University
Honors Diploma -
Columbus Alternative High School
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