Hayat Yousef
La Mirada,CA
Summary
Knowledgeable professional with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Bail Bond Agent, Administrative Case Manager
New Century Bail Bonds
11.2014 - 10.2024
- Managed a team of bail agents while keeping track of all client portfolios
- Handled high volumes of incoming calls and in-person inquiries from clients and colleagues
- Demonstrate mastery of customer service with a diverse clientele
- Used online tracking system to manage company files
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients
Buyer, Purchasing/Sales Manager
Belle La Vie Boutique
12.2010 - 01.2020
- Initiated and produced business development methods to increase sales and revenue
- Oversaw daily operations, inventory, gross, and headed merchandise and annual purchasing
- Grew sales comparison YTD 51% over three years
- Managed online website and took preventative fraud measures to insure security of all business accounts
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ05-2016
Skills
- Searching records
- Quick decision making
- Strong negotiation skills
- Cash management
- Stress tolerance
- Supplier relationship management
- Teamwork
- Customer service
- Time management
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Bail Bond Agent, Administrative Case Manager
New Century Bail Bonds
11.2014 - 10.2024
Buyer, Purchasing/Sales Manager
Belle La Vie Boutique
12.2010 - 01.2020
Bachelor of Science - Criminal Justice
University of Phoenix
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