Lisa Burton
Stoutsville,MO
Summary
With a proven track record as a self-employed Bail Bond and Fugitive Recovery Agent, and prior experience with Missouri Department of Corrections, I excel in quick decision-making and strong negotiation skills. I dedicated several years of service to a career of choice, and have excelled, maintained and Demonstrated success in enhancing client satisfaction and maintaining high compliance standards showcases my reliability and proficiency in legal processes. My background ensures a blend of effective teamwork and meticulous documentation management.
Professional in bail bond industry, bringing solid track record of navigating complex legal environments and providing reliable client support. Known for strong team collaboration, adaptability to changing circumstances, and results-oriented approach. Possesses excellent interpersonal skills and unwavering commitment to achieving positive outcomes. I have recently purchased a home, and relocated to a much smaller community, with less of a demand in the community for bail bonds. I am seeking a position that will give me something to engage my extra time into. Adaptable Bail Bond Agent with 16 years of experience providing financial options for bail to incarcerated defendants. Talented individual with the physical training, interrogation skills and research expertise to locate and return clients failing to appear in court. Eager to apply background in focus on details while creating comprehensive reports.
Overview
29
29
years of professional experience
Work History
Bail Bond Agent, Fugitive Recovery Agent
Self Employed, DBA (HB, Weber, Lamb, Peak Bail Bon
Columbia, MO
05.2008 - Current
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Processed payments from defendants to secure bonds.
- Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Attended court to confirm attendance of each defendant at scheduled times.
- Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
- Mentored junior agents on best practices within the industry, contributing to a cohesive team environment focused on delivering superior service to our clientele.
- Streamlined the bail bond application process for faster client turnaround times.
- Developed personalized payment plans for clients based on their financial capabilities, resulting in higher completion rates.
- Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
- Assisted clients in navigating the complex legal system during their time of need, offering guidance and support throughout the process.
- Utilized advanced skip tracing techniques to locate individuals who failed to meet their obligations under the terms of their bonds, minimizing losses incurred by our agency.
- Increased client satisfaction by providing timely and efficient bail bond services.
- Developed and implemented successful marketing strategies to attract new clients within the highly competitive bail bond industry.
- Participated in ongoing professional development opportunities to stay current with industry trends and changes in legislation affecting our operations.
- Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.
- Ensured compliance with all state regulations and licensing requirements for bail bond agents.
- Managed a diverse caseload while consistently meeting or exceeding performance metrics and client satisfaction goals.
- Answered all customer inquiries.
- Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
- Located people failing to appear in court.
- Maintained public safety by apprehending dangerous fugitives and working closely with local law enforcement agencies.
- Coordinated recovery efforts across multiple jurisdictions as necessary for successful apprehension of fugitives who crossed state lines or fled internationally.
- Maintained strict confidentiality regarding client information and sensitive details surrounding cases, upholding ethical standards within the fugitive recovery profession.
- Established a reputation in the industry for professionalism and ethical conduct while consistently delivering results even under high-pressure situations.
- Reviewed accounts that were behind on payment to decide appropriate action.
Pilot Car, Oversized Load Escort Driver
Creek National Transport
Columbia, Harrisburg Missouri
02.2000 - 12.2010
- Preceded, followed or drove alongside semi-trucks to make other drivers aware of potential hazards.
- Aided driver with pickup, transportation and delivery of Manufactured/Mobile homes.
- Supported drivers with lane changes, bridge crossings and entry to main thoroughfares.
- Maintained and repaired trailers to keep fleet in good working condition.
- Maintained open lines of communication with clients during transport to discuss any changes in itinerary or address potential issues as they arose.
- Inspected escort vehicle for safety and routine maintenance before leaving base.
- Assisted semi-truck drivers with safe transportation of mobile homes along several states highways.
- Piloted mobile home escort vehicle over long-haul routes.
- Utilized GPS technology to efficiently plot optimal routes that prioritized both time efficiency and passenger comfort.
- Exhibited expert knowledge of local and regional road systems, ensuring the most direct and efficient routes were taken for each assignment.
- Alerted other drivers to potential risks through use of signs, flags and warning lights on escort vehicle.
Correctional Officer
Missouri Department Of Corrections
Jefferson City, Fulton, Moberly Missouri
09.1995 - 01.2008
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Education
GED -
Mexico Senior High
Mexico MoSkills
- Searching records
- Quick decision making
- Strong negotiation skills
- Cash management
- Background checks
- Proficient in database entry
- Industry networking
- Managing cash
- Processing credit card payments
- Database maintenance
- Documentation proficiency
- File and records searching
- Skip tracing
- Legal compliance
- Strong work ethic
- Teamwork
- Reliability
Timeline
Bail Bond Agent, Fugitive Recovery Agent
Self Employed, DBA (HB, Weber, Lamb, Peak Bail Bon
05.2008 - Current
Pilot Car, Oversized Load Escort Driver
Creek National Transport
02.2000 - 12.2010
Correctional Officer
Missouri Department Of Corrections
09.1995 - 01.2008
GED -
Mexico Senior High